How can I successfully sign up for TM30 reporting online in Thailand?

Jun 5, 2020
4 years ago
Greg ********
ORIGINAL POSTER
Has anybody successfully signed up for TM30 reporting online recently?

Tried yesterday parts of the web form using Chrome on a laptop won't input data and if you use Chrome on Android it will input everything then you submit and it states the address does not exist?

The section38 app takes forever to stop spinning and the register button does not respond. It would appear something is broken at a server level

No big deal though it would be nice to not ride an hour to immigration

Regards from Ubon Ratchathani
1,254
views
0
likes
27
all likes
15
replies
0
images
6
users
TLDR : Answer Summary
A user seeks help with signing up for TM30 reporting online, facing issues with web forms not accepting data and errors indicating the address does not exist. Other users provide various troubleshooting tips, such as disabling auto-translate and pop-up blockers, using different browsers, and clearing cache. After following these suggestions, the user successfully completes the registration.
Benjamin ******
Sounds like the problem is solved. I'm closing comments
Greg ********
ORIGINAL POSTER
Success after doing the above and turning off all unnecessary extensions, make English is chosen at the top of the address field it inputs fine

Have a great day🇹🇭
Hombre *******
Works fine
Greg ********
ORIGINAL POSTER
Thankyou everybody I'll check my chrome settings as mentioned above and, clear it's cache then try again, appreciate everybody's input
Benjamin ******
I just checked, the system's working as normal on Chrome for MacOS 10.14.
Tod *********
the only way you can tell IF it'll work on Chrome is to actually try to update a TM30 OR to register to use the system. :(
Tod *********
it's not that you can't access it, it's that you can't get it to take the data you enter and get an error prompt or just get the spinning wheel of death
Karl ******
I did it today Greg no issues
Greg ********
ORIGINAL POSTER
@Karl *****
thanks Karl I'll change a few settings and try
Wannikea *********
The Thai servers are notoriously unreliable, try again later.
Tod *********
Sorry, I have found most of the problems with ALL the thai online functions are user error, <- meaning the foreigner accessing it is using the wrong browser, has their settings wrong, etc,
Tod *********
You have to turn OFF Auto translate with Chrome or it won't allow you to input data and turn OFF popup blocker
Greg ********
ORIGINAL POSTER
@Tod ********
thank you auto translate and or adblock is probably the solution I'll try later
Benjamin ******
This isn't a computer helpdesk group, but I'm willing to help you out:

1. If you can't sign up using the web based system, try one of the other programs:

iOS

****************************************************
**********
*****
*****


Android

*************************************************************************


Online:

**********************************************


2. Try some troubleshooting techniques. This includes:

1. Make sure you’re filling in the information, and only the information, requested.

2. Make sure you are keying the information correctly

3. Turn off any pop-up blockers

4. Turn off any auto-translate

5. Turn off any VPNs (Virtual Private Networks) that you may be using - including any data saving applications

6. If you’re using one of the applications, use the web-based system

7. If you’re using the web based system, try using a different browser and clear the cache.

8. Make sure your web browser isn’t automatically filling in the forms.

If the system still doesn’t work, then your only choice is to file in person.
Greg ********
ORIGINAL POSTER
@Benjamin *****
thankyou
Thai Visa Advice
... members · 40% approval rate
The Thai Visa Advice group is a specialized Q&A forum for visa-related topics in Thailand, ensuring detailed responses.
Join the Group
Thai Visa Advice
View the Conversation
Thai Visa Advice