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What should I do if I can't submit my 90-day report online for Thailand?

90-day report Thai immigration online submission pop-up blocker personal information confirmation of submission Jomtien immigration

Jan 24, 2019

6 years ago

James **********

ORIGINAL POSTER

I'm online doing 90 day report

Have reached step 3 where red text at bottom of page gives IMORTANT NOTE.

according to info I saved from TVA I only need complete the fields starred with red. This page called Personal Infirmation has no red stars. I ticked the box at the very bottom which asks that I read and agree etc...clicked Accept button....and nothing?

What am I not doing right?

I have already previously  visited Jomtien immagration and have my receipt stapled in my passport stating next report due 02 Feb 2019.

Can I get some feedback please?

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TLDR : Answer Summary

The user is facing issues submitting a 90-day report online due to a technical problem on the website. Comments from other users offer troubleshooting advice, such as ensuring that the pop-up blocker is turned off and correctly filling in the required fields. After resolving these issues, the user successfully completes the submission and receives a transaction reference number. Following this, they check for a confirmation email regarding the approval of their report, which is initially pending but eventually gets approved. The discussion highlights common frustrations and solutions when dealing with Thai immigration online services.

Tod *********

, just checking

did you get the confirmation email about your 90 day report being approved yet?

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James **********

ORIGINAL POSTER

yes did that and exchanged it with old one in my passport.

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Tod *********

@James *********

make sure you print the "next appointment" choice. That's the receipt you carry in your passport.

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James **********

ORIGINAL POSTER

Finally approved today

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James **********

ORIGINAL POSTER

@Stuart ********

the Joy's of Thai IT!

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Stuart *********

had that happen to me once when doing the kids 90 day report. Kept saying pending until the 7 days after limit. I thought sod it I’ll go to immigration and do it manually. Went and they said why are you notifying us it’s already in the system. 1 hour after getting back home I get the email “confirmation of online notification”.

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James **********

ORIGINAL POSTER

16:40 hours Saturday still PENDING

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James **********

ORIGINAL POSTER

Not yet ...site is still showing PENDING...I am monitoring it.

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James **********

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James **********

ORIGINAL POSTER

Hey

. Many Thanks. It was the Popup that was giving me grief. My lodgement online went through smoothly....Transaction Ref number received and printed out. Once again you saved my ass!😁

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Tod *********

check tomorrow if you don't get the email saying your approved.

Sometimes the emails come out late.

Glad it worked :)

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Tod *********

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Tod *********

Did you turn OFF your pop-up blocker?

Did you do at least one report in person

Are you applying within 15 days before down until 7 days BEFORE you due date?

You definitely need to have your popup blocker disabled,

Once you enter the CAPTCHA number IF it matches to your information it should go to the second screen. That shows this

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James **********

ORIGINAL POSTER

noted thankyou...I am just in process of doing it again now.

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Tod *********

@James *********

I use firefox and have no problems with it hanging or locking up

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James **********

ORIGINAL POSTER

Thanks for heads up Tod. Yes I had poo ups blocked. Have now allowed popups...I'm using latest chrome browser.

Yes ì am in online reporting

****

window

Yes I already did one 90 day report to Jomtien immigration in person.

So now I will try again.

Will report back if I am successful or not.

Many thanks for correcting advice from earlier reply to my post.

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James **********

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Wannikea *********

Once you logon you'll be taken to a page with a couple folder icons on the left, click the top folder and then the first item in that folder. Fill in the details *starred in red and hit the save button (floppy disk icon)top right

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Tod *********

@Wannikea ********

no worries as soon as I read your comment I knew you were talking about the TM.30 online program :)

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Wannikea *********

Oh, sorry I was talking about reporting return to home database, my bad

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Tod *********

you are talking about a different thing from the 90 day reporting

@Wannikea ********

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James **********

ORIGINAL POSTER

@Wannikea ********

Thank you...I dont recall saving at top right...just going to page 2. I will check that and report back. I appreciate the clear advice.

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James **********

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James **********

ORIGINAL POSTER

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James **********

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