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Is the online TM30 form currently experiencing issues and how can I successfully complete it?

TM30 Visa Reporting Thailand Immigration Online Services Technical Issues Expat Help

Oct 12, 2021

3 years ago

Rick **********

ORIGINAL POSTER

Can anyone confirm if they have been able to use the online TM30 recently? I have successfully used this for the past couple years without issues to report return to my residence. 

However, it seems they have made slight changes to the form and we now receive an unknown error message. My wife (Thai) says the form is filled correctly.

Wondering if anyone has been successful with this recently?

Thanks for any insights.

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TLDR : Answer Summary

A user is seeking confirmation on the usability of the online TM30 form due to recent error messages experienced during submission, even after successful usage in the past. They inquire if others have faced similar issues and request advice. Several comments suggest that the online portal is glitchy and recommend using the mobile app 'Section 38' as an alternative solution to file the TM30 without encountering errors.

Tom *******

I used to be able to use the online 90-day reporting thing but not anymore. The last way I did it was via Thai post. FYI, I couldn’t download from Apple to my iPad using the link above link, either. It says, “Cannot connect to Apple Store.”

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Wannikea *********

Section 38 is logging in on my android just now.

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Tod *********

there is a glitch in the online web-based portal that you use and when you press the "floppy disc icon" at the top right to save the data it will error out.

Down load the mobile phone application called Section 38 (available for iPhone and Android). Use the same user name log in for the online version. I've gotten TM30's to go thru with that when the online web portal errors out

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Rick **********

ORIGINAL POSTER

thanks. I used to use Section 38 but it stopped connecting on my iPhone. I'll give it another shot

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Heidrun ********

same here. Online doesn't work, the app works with no problems

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Tod *********

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Tod *********

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