What should I do if I encounter an error when submitting the TM30 online in Thailand?

May 31, 2022
3 years ago
Jerry *****
ORIGINAL POSTER
not a visa question but hopefully someone can help me with this.

Trying to do up the TM30 online but after uploading the TM30 excel and submitting, this error message pops up. Tried to manually key in each details instead of uploading the excel and the same error pop up. anyone experienced this before and know how to solve it? thank you in advance
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TLDR : Answer Summary
The user is experiencing an error when trying to submit the TM30 form online, both through an uploaded Excel file and manual entry. Other community members suggest that this could be a temporary system issue or that some required data may be missing.
Valentinas ********
2 options:

1. Once I experienced the same issue - it was fault of the system (worked fine next day)

2. Some data is missing
Jerry *****
ORIGINAL POSTER
@Valentinas *******
nothing is missing. i just downloaded the mobile application and i was able to submit it successfully. Thank you everyone
Robert *******
Let's see if a group member with more computer knowledge than me can help you out
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