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Answered7 years ago

What should I do if I encounter an error while submitting the TM30 after my spouse's return from a business trip?

Phil *******
asked Oct 18, 2019
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TM30 Confusion: Our landlord gave us his login details, so we've been TM30ing ourselves with no issue. My wife has just returned from a business trip abroad and when I went to fill in the form, it said there was an error, even though we filled it in with all the info it asked for. Has anyone else had an issue since they updated it to make it "easier" and if so, how did you solve it.? Thanks
Answer summary
The user experienced an issue submitting the TM30 form for their wife after her return from a business trip. Despite entering the correct information, an error occurred. Community members suggested that using the Chrome browser with the translation feature activated might be the cause of the error. After disabling the translation feature, the user successfully submitted the form without any issues.
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Click comment and we will ask for your email, then OTP, then name.

Phil *******
Phil *******
OP
And that solved the problem ! Much appreciated as always
@Tod ********
Phil *******
Phil *******
OP
Was using Chrome, but had translation on. I'll try it without. Thanks
@T**
Tod *********
Tod *********
what browser are you using? You CANNOT use chrome with the translating feature activated.
Robert *******
Robert *******
While typing a got an error, please explain what i did wrong? i would say as it is impossible to see what you did wrong, try again or visit immigration
Phil *******
Phil *******
OP
I realise that
@Robert ******
. I was just wondering if anyone else had had any issues since the change.. Thanks anyway.

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