What should I do if I can't complete my 90-day check-in on the Thai immigration app?

90-day check-in Thai immigration app visa reporting issues immigration process expat advice

Sep 1, 2021

3 years ago

ORIGINAL POSTER

Trying to complete my 90 day check in on the Thai immigration app, but this keeps popping up and won’t allow me to continue?

Have only input my arrival date so seems weird… any ideas?

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TLDR : Answer Summary

Users are experiencing difficulties completing their 90-day check-in on the Thai immigration app, often due to mismatches between the data they are entering and what the immigration system has on file. Many have suggested that in such cases, it's advisable to visit an immigration office in person to resolve the issue, as the app may not be reflecting recent updates, particularly after a visa renewal. Some recommend checking the website as an alternative, though there have been reports of the app being unreliable at times.

Ken ******

My experience is they do not update correct information, once I was late in report, been fined, then can,t use the app anymore to report

3 years ago

Alex ******

Try the website too maybe

3 years ago

Phil *******

I've been doing my 90 day report online for about 2 years without problem.

3 years ago

Alex ******

@Phil ******

depends on luck too. Sometimes the website doesn't work for weeks.

3 years ago

Reply to

Alex ******

Noel *************

I had the same issue last month after I renewed my visa. The new date wasn't updated in the system. I had to go to immigration to file it manually.

3 years ago

Derek ******

Same result here cant do it tried on computer and several different browsers you could try by post.

3 years ago

Ellie *******

if you are in the window of online report, it's too late to do by post..

3 years ago

Derek ******

@Ellie ******

Sent several days ago

3 years ago

Reply to

Derek ******

Tod *********

That is the error prompt that you get when the data they have on you is not the same as the data you are inputting. It means you need to go file the report in person 🙁 I'd try it a few more times, tomorrow, etc, but when you get that it means you go in person

3 years ago

Dinesh ********

@Tod ********

Yesterday I have filed 90 days report by person. I have informed the officer that online website and app is not working properly and not allowing to continue. She showed me the monitor, many foreigners reported online. She said it's working. But they don't understand it's 100% not working. Few got filed online but many failed. Not improving the system. Today works, tomorrow down.

3 years ago

Max *********

ORIGINAL POSTER

@Tod ********

is the online queue system working?

3 years ago

Paul *********

@M**

- no, online appointment is still down.

3 years ago

Reply to

Paul *********