What are the solutions for submitting the 90-day report online in Thailand?

2 days ago submitted successfully via chrome

Done mine 3 days ago..chrome worked o.k.

It worked fine for me. Used Chrome.

Had same problem with “service error” on iPhone app - I deleted and reinstalled and it let me log on and complete report - maybe worth trying 🙂

how long does the status "Pending" last?

I did mine 1 week ago

Make sure to always turn off your VPN first👍🏼

I did on the website just 2 days back.... it got done successfully.

Neil Maddrell - good advice 🙂

After 2yrs trying it online I gave up.

Tried for a week. Suddenly just started working. I have used it for long time.

Web portal works fine

Same here. Have tried since Monday. 4 different browsers with pop ups turned off. Worked easily last 2 times. It’s as if I’m not in the database now.

A LOT of people here have mentioned the same thing here recently and it was suggested that there was a delay in a system update. If this is your first 90 days again after a regular extension, it might not be updated in the system. This happened to me, and my immigration office said it wasn't updated. ..but it was fixed easily onsite.

(Side note: I tried and tried online - not knowing I had this problem.- to get the website to work. Kept trying the app, too, though knew it is rarely successful -- but surprisingly I did get through on the app far enough for it to say that my visa expired in Sept. -- and without evidence it had been extended again)

Try with online browser

You have the following three options to submit the 90 day reports:

Immigration web-portal [best option];



Android eServices application;



iPhone eServices application;

?l=th

If the 90 day online report system does not work, AND you’re between the due date and 15 days prior to the due date, AND you already filed one 90 day report in person, there are some troubleshooting techniques you can use to try and get the system to work for you.

1. Make sure you’re filling in the information, and only the information, requested.

2. Make sure you are keying in the date and month correctly

3. Turn off any pop-up blockers

4. Turn off any auto-translate

5. Turn off any VPNs (Virtual Private Networks) that you may be using - including any data saving applications

6. If you’re using one of the applications, use the web-based system

7. If you’re using the web based system, try using a different browser and clear the cache.

8. Make sure your web browser isn’t automatically filling in the forms.

9. Make sure you aren’t confusing “O”(Oh) with “0” (zero)

10. If you’re keying your date manually, try using the drop-down date selection box

If the system still doesn’t work, then you may need to file it in person.