What should I do if the 90-day reporting app indicates my arrival information is incorrect?

March 4, 2022
3 years ago
Jing ****
ORIGINAL POSTER
Has anyone had issues using the 90-day reporting APP?

I used it last time to do my 90-day report successfully but now it’s telling me my Arrival information is incorrect. I’ve triple checked them and they are correct.
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TLDR : Answer Summary
A user experienced issues with the 90-day reporting app stating that their arrival information was incorrect, despite verification. A commenter advised that the reporting system had recently changed, suggesting using the web version of the 90-day reporting instead of the mobile app, which may not yet be updated.
Ellie *******
90days reporting system on the website had been changed. Mobile apps don't seem to be updated so far. Try the web browser version.

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Jing ****
ORIGINAL POSTER
@Ellie ******
does it use different login details to the app?
Ellie *******
@Jing ***
You need to register newly
Jing ****
ORIGINAL POSTER
@Ellie ******
thanks. I tried to register using both Safari and Chrome but it wouldn’t progress past the registration page. I still have over 10 days until my report is due so I’ll try again but a visit to CW might in my near future.
Ellie *******
@Jing ***
the first registration is not that difficult.

And if you are going to do 90day report in person, you want to go to MTT, not CW.
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