Why am I unable to complete my first 90-day report online in Thailand?

Question

Hi, I am trying to do my first 90 day report online and I am getting this message....  This is step 1 and I have double checked the info i entered multiple times.    Anyone know why this is happening?  Due date is 31st May.

Ask Thailand · Answer

The post discusses difficulties faced while trying to complete the first 90-day report online in Thailand. Users shared similar experiences and suggested that the first report must typically be done in person rather than online, as well as possible system issues for those who received extensions during a system downtime. Many highlighted the need to submit the report within a specific timeframe, adding that updated guidelines may not be reflected in all system functions. Some users still managed to get online reporting to work, despite issues.

Wen **** · Answer

Hi guys can I get 90 day report site please

Rus ****** · Answer

I cannot do online reporting due to a new passport. The officer said that I am not in the system and until I re-enter the country with the new passport, I have to do 90 days in person.

Guy *********** · Answer

The last time I was able to do an online 90 day report was August last year. Since then I have got "ask your Immigration office" and keep getting the same reply... "more than 15 days before due". I have, since August, tried 20 days before, 13 days before and 8 days before on Android phone and on P.C. using different browsers and following Tod's advice. All to no avail.

I'm getting the idea that once you get that notice you are doing some travelling !

I'm getting the idea that once you get that notice you are doing some travelling !

Krzysztof ********* · Answer

You can report online in the calendar window of 15 to 7 days before due date. In your case it's 5 days till due date, so it's too late for online reporting.

Tod ********* · Answer

it means that you're not gonna be able to do an online report and will have to go file in person. ..

Ellie ******* · Answer

Unfortunately, you cannot do online reporting if it's your first 90days report, even the system runs well. The first report has to be done in person (or by legacy mail).

Tod ********* · Answer

the system was down for close to 6 weeks and anyone who got an extension during that time OR did a 90 day report during that time didn't get the system updated.