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What should I do if I'm having trouble submitting my 90 days report online in Thailand?

90 Days ReportThai Immigration RulesOnline Reporting IssuesVisa RequirementsExpats in ThailandReporting to Immigration
Dec 2, 2020
4 years ago
王**
ORIGINAL POSTER
NEED SOME HELP HERE about 90 days report!

What does this mean?

It popped up after I filled my person info, n if I clicked it, it would go back to the first step. I’ve tried a few times since the day before yesterday. It’s my third time doing my 90 days report online.

What should I do with this?

Thanks u so much for ur help!
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TLDR : Answer Summary
The user is experiencing difficulties with the online submission of their 90 days report in Thailand, having encountered an error after entering personal information. Several commenters suggest possible causes for the issue, including problems with the flight number, discrepancies in the date of arrival, and internet connection types. One commenter recommends visiting the local immigration office for direct assistance.
Ritchie *********
It’s probably because you tried late should be 15days before after that You should go to the (temporary Immigration centre in Muang thong Thani, not far from Chiang Wattana, they will assist you there
4 years ago
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Ralph ***********
I guess it means nothing less than you have to contact the immigration branch office in your residence area.
4 years ago
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François *********
avec le WiFi ils nous localisent
4 years ago
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Gerhard ***********
@Robert *********
 lol
4 years ago
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Gerhard ***********
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François *********
Il faut être connecté à un réseau WiFi , pas à la 4G cela m'est arrivé hier, même annonce je me suis mis sur le WiFi de mon appartement et ça a marché
4 years ago
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Robert ********
I had this problem last time. I found that my date of arrival in their system was one day later than the stamp in my PP. It worked after changing the date. I arrived just before midnight so perhaps that was the cause?
4 years ago
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王**
ORIGINAL POSTER
@Robert *******
 I haven’t left Thailand for over a year n during this time, I already successfully did my 90 days report twice... have no idea, anyway, thanks, I will go there in person
4 years ago
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王**
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Bobby ********
Your flight number is missing
4 years ago
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Stuart *********
@Bobby *******
 flight number is not a required field. See red asterisk on other required fields.
4 years ago
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Bobby ********
Stuart Cumming. Valid point. I'd like to see the whole form to see if there's some other reason. I just did mine this morning, which other than the captcha code, was identical to my last one, and it was accepted no problem. From what I can understand, it only requires a slight deviation from the previous report to have the system reject it.
4 years ago
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Bobby ********
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Johan ********
Is this your first report since extension?
4 years ago
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Andrew *********
Mind took 5 minutes to do in Pattaya, they did not check anything.
4 years ago
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王**
ORIGINAL POSTER
@Johan *******
 yes.. I extended my visa last month, my friend extended her visa as well but still managed to report online...
4 years ago
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Johan ********
@王**
 First 90-day after extension must be done in person.
4 years ago
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Riaz *******
@Johan *******
 yes that is correct
4 years ago
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王**
ORIGINAL POSTER
@Johan *******
 thanks 🙏🏻
4 years ago
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王**
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Riaz *******
What step are you stuck on?
4 years ago
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王**
ORIGINAL POSTER
@Riaz ******
 the first step...
4 years ago
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Riaz *******
If you don’t do this 7 days or more before the reporting date this message will show up as you have to go in person
4 years ago
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Bobby ********
Riaz Patel. You can do online up to 14 days before due date
4 years ago
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Riaz *******
@Bobby *******
 yes but closer to the date it does not accept
4 years ago
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Bobby ********
Riaz Patel. How close?
4 years ago
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Riaz *******
@Bobby *******
 not sure...i tried once 3 days before the date and it didnt accept. the office told me I must do this 7 to 15 days ahead if I do it online. in the last couple of years I have done reporting online except for the last one time when I missed and was 2-3 days away from the deadline.
4 years ago
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Bobby ********
Riaz Patel. I know it used to be in the 7 to 15 days window, but thought recently it had changed. I always do mine eight days out, so I can't really assure anyone that within the last seven days is ok. Perhaps others here might know?
4 years ago
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Frank ********
4 years ago
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Riaz *******
@Bobby *******
 yes that is what the immigration told me a few days ago when I went to renew my visa annually
4 years ago
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Riaz *******
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王**
ORIGINAL POSTER
@Riaz ******
 thanks, I think my case is not about the time...
4 years ago
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王**
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