What should I do if I encounter an error while trying to submit my 90-day report online on a marriage visa in Thailand?

May 24, 2020
4 years ago
Scott *********
ORIGINAL POSTER
Hi guys.

Try to do the online 90 day but after I enter everything I get a error.

Is there another app for the iPhone.

I know we don’t have to do but they advise they if you can do it as when this relaxed time ends it will be very busy.

On a marriage visa
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TLDR : Answer Summary
The user reports encountering an error while submitting the online 90-day report required for their marriage visa in Thailand. Community members suggest using a web browser instead of mobile applications due to frequent errors, and provide tips including ensuring prior registration, submission timing, and adjustments to browser settings. One user shared a positive experience at immigration after a registration issue.
Scott *********
ORIGINAL POSTER
Just went there and done my 90 days.

They said I hadn’t registered but was very nice after I explained I did do it and this is the second time it hasn’t fed through to them.

Nice lady. Said. Don’t worry we will fix.

Good day.
Trevor *************
Same thing happens to me all the time
Scott *********
ORIGINAL POSTER
@Trevor ************
tried the laptop and crashes.

Do all submit and then it crashes.

Just went there
Tod *********
Remember to do a 90 day report online,

you have to have done ONE 90 day report to get IN the data base,

you need to do it from 15 days before down until your actual due date,

you need to turn OFF pop-up blockers and auto translate on your browser.
Scott *********
ORIGINAL POSTER
@Tod ********
thanks Tod. Done many 90 days before. Just thought I would try the online one as it seems to be raining everyday.
Tod *********
The two mobile applications (iPhone and Android) seem to error out more than the web-based portal does SO just use a browser and go to the website
Lindsay ********
@Tod ********
hey mate isn't there a current exemption on 90 day reporting? I tried mobile app too no work. Went to website said exemption on 90 day reporting. It is Thai immigration
Scott *********
ORIGINAL POSTER
@Tod ********
will give it a go

Thanks
Tod *********
here's the web-portal

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