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What should I do if the Thai Immigration App fails during my 90-day report?

90-Day Report Thai Immigration App Non-O Visa

Feb 2, 2020

6 years ago

Mark **********

ORIGINAL POSTER

Trying to do our 90 report on the Thai Immigration app, but keep getting this message after completing the first page, and pressing next, having entered all required info and scans. Anyone had this issue and know how to resolve please?

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TLDR : Answer Summary

A user is experiencing issues with the Thai Immigration App while attempting to complete their 90-day report. They receive an error message after entering all required information. Community responses suggest that the user must have previously completed at least one personal application at a local immigration office. Other suggestions include checking the date format and ensuring the application is filed within the scheduled timeframe.

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Mark **********

ORIGINAL POSTER

Thanks for your help everyone

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Tod *********

And are you trying to apply from 15 days BEFORE down until 7 days BEFORE your actual due date?

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Mark **********

ORIGINAL POSTER

Overstayed not overstated!

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Mark **********

ORIGINAL POSTER

Not a new passport. Just a thought, the error message says about overstaying, is this a generic message or is there something about my application that suggests I’ve overstated?

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Bernd ***********

Silly question, what is your permitted stay date...

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Mark **********

ORIGINAL POSTER

it’s 13 days before the actual due date

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Mark **********

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Robert *******

or try the link in a web browser

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Mark **********

ORIGINAL POSTER

tried fire fox and chrome before trying the app. Same message each time

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Mark **********

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Robert *******

Which app did you use?

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Mark **********

ORIGINAL POSTER

yes this one

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Mark **********

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Benjamin ******

What's the format of the date you're keying in? Are you transposing the date and month? (Assuming, of course, you didn't miss the window for filing the report).

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Mark **********

ORIGINAL POSTER

@Benjamin *****

used the calendar on the form. Not missed the window, it’s due in 14 days

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Mark **********

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James ********

First time must be at local immigration office.

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Mark **********

ORIGINAL POSTER

yes we’ve been reporting at the local office for more than a year

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Mark **********

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George **********

Have you done a 90 day reportat your local office before. You can't do an online application unless you have done at least 1 personal application at your local office.

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Mark **********

ORIGINAL POSTER

@George *********

yes, in fact it was the immigration officer who suggested we do it online

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Mark **********

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Jason ***********

You'll probably need to complete things at your local office.

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Jason ***********

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