Answered7 years ago
What should I do if the Thai Immigration App fails during my 90-day report?
Trying to do our 90 report on the Thai Immigration app, but keep getting this message after completing the first page, and pressing next, having entered all required info and scans. Anyone had this issue and know how to resolve please?
Answer summary
A user is experiencing issues with the Thai Immigration App while attempting to complete their 90-day report. They receive an error message after entering all required information. Community responses suggest that the user must have previously completed at least one personal application at a local immigration office. Other suggestions include checking the date format and ensuring the application is filed within the scheduled timeframe.
17 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Mark **********
OPThanks for your help everyone
Tod *********
And are you trying to apply from 15 days BEFORE down until 7 days BEFORE your actual due date?
Mark **********
OPOverstayed not overstated!
Mark **********
OPNot a new passport. Just a thought, the error message says about overstaying, is this a generic message or is there something about my application that suggests I’ve overstated?
Bernd ***********
Silly question, what is your permitted stay date...
Mark **********
OP@Tod ********
it’s 13 days before the actual due dateRobert *******
or try the link in a web browser
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Mark **********
OP@Robert ******
tried fire fox and chrome before trying the app. Same message each timeRobert *******
Which app did you use?
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Mark **********
OP@Robert ******
yes this one
Benjamin ******
What's the format of the date you're keying in? Are you transposing the date and month? (Assuming, of course, you didn't miss the window for filing the report).
Mark **********
OP@Benjamin *****
used the calendar on the form. Not missed the window, it’s due in 14 days
James ********
First time must be at local immigration office.
Mark **********
OP@James *******
yes we’ve been reporting at the local office for more than a year
George **********
Have you done a 90 day reportat your local office before. You can't do an online application unless you have done at least 1 personal application at your local office.
Mark **********
OP@George *********
yes, in fact it was the immigration officer who suggested we do it online
Jason ***********
You'll probably need to complete things at your local office.
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