@Marc *******
you are missing the point!! they don't have a TM30, I'm aware it's not difficult to get the documents together "if you have got everything" I have done it myself a few times, at the jomtien office, every time I've been there, they just send you from one desk to another, and it's packed out with people, telling you to sit down and wait, it's always takes hours and hours!! it's more frustrating and very time consuming than anything else, in this particular post the person cannot get a TM30 from there landlord, jomtien immigration I'm told now issue fines for late filing, in this instance I suggested using an agent at cost of ฿4000 all done, because if they try and do it themselves, they will likely get a fine of ฿1600 + ฿1900 immigration fee for the extension, they even mentioned staying one night in a hotel to get a TM30 that is further expense.