I have already stated that I have never previously had any issues prior to this systems/process change involving Kasinkorn becoming the partner bank. So, any checks I made on transfers were simple checks that the money was in my account. I never looked at the Channel Code, because it has never been an issue before now. Very easy to be wise after the event.
I was in a Kbank branch today, and it was very hard work. They did not really want to deal wiith me because I was not a K bank customer, and thus had no account or cards with them. They then tried to fob me off with going to their Internation Trade Centre in Bangkok - that is a 1,000 mile trip for me, so not very helpful. The only way of contacting them by phone is via the Call Centre, which requires a K bank account number or Thai Tax Id so again, no use. They did not even have an internal line to the Trade Centre - which amazed me. Eventually, one of the more senior officers seemed to finally understand the urgency and importance, and offered to take my phone and email details and get back to me once she had found a way to contact the Trade Centre. About 3 hours later she did indeed call me back, but only to check on my name and contact details. I offered to send her the details of the specific transactions to help trace them, but she declined and seemed very evasive about me having any numbers or emails direct to them. So, still waiting to hear ...
It is to me. I've been using Wise for years and have never had this issue until now, and as per my post it is directly caused by a process & systems change they made on 31st August 2025.
This is incorrect. It was reported that thiss was happenuing 'effective June 3rd', then, typically Thai, a further update was issued on June 1st or 2nd, that the above was a 'misunderstanding', and the borders would continue to operate normally. Which they have - I came over to CambodiA on 4th, and there were no issues at all. so disregard the post above.