Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Is it normal for banks in Thailand to charge fees for cash deposits into my own account?

Jul 6, 2023
3 years ago
Jack *********
ORIGINAL POSTER
I went to deposit cash -Thai baht- into a CDM with Bangkok Bank into my account and they charged me a fee. They charged me money to give them my money... into their bank.

Is this normal? Do all banks in Thailand do this? It makes no sense to me. TiT?
10,377
views
212
all likes
78
replies
42
users
TLDR : Answer Summary
The original question discusses the frustration of being charged a fee for depositing cash into a bank account at Bangkok Bank, questioning the norm of such practices in Thailand. Many commenters agree that this is a common occurrence across various banks in Thailand, particularly when transactions occur outside the registered province of the bank account, leading to service fees ranging from 12 to 20 THB. Some users noted that using ATMs or cash deposit machines (CDMs) in different provinces usually incurs charges, but pointed out alternatives, such as free withdrawals through banking apps. Overall, these fees are seen as a frustrating aspect of banking in Thailand, often prompting discussions about global banking practices.
Barry *********
Put it under your mattress?
Like
Reply
Antanas *************
After I receive 1000 interest from bank I have more anyway then they charged
Like
Reply
Ross ********
Probably you opened the account in a different province
Like
Reply
Jack *********
ORIGINAL POSTER
@Ross *******
I think you're right
Like
Reply
Reply to
Jack *********
Reply
Gideon *********
Use the machine outside to deposit cash they don't charge you for that. Soon as you go inside they'll charge you
Like
Reply
Jack *********
ORIGINAL POSTER
@Gideon ********
in my post I mentioned CDM is a cash deposit machine. I was using the machine. When I asked them they said if I were to do it face to face it would cost even more.
Like
Reply
Gideon *********
@Jack ********
my wife was in the banking sector, if you use a CDM in another province even if it is your own bank there will be a charge too she informed me. This place is rock and roll... 😂
Like
Reply
Gideon *********
@Jack ********
sorry didn't read properly
Like
Reply
Jack *********
ORIGINAL POSTER
@Gideon ********
no worries my friend
Like
Reply
Reply to
Jack *********
Reply
René *******
If you don't deposit at your local bank or make withdrawals, you will be charged for fees. For me it was 20 baht at Kasikorn.
Like
Reply
Jack *********
ORIGINAL POSTER
@René ******
It was my local bank. My only bank. My own bank charged me money to give them money.
Like
Reply
René *******
@Jack ********
It was in the same branch, you opened that account?
Like
Reply
Reply to
René *******
Reply
Dimitri ********
In many European countries it's the same. You pay if you want to deposit cash and you pay for getting cash from an ATM.
Like
Reply
Jack *********
ORIGINAL POSTER
@Dimitri *******
That's insanity.
Like
Reply
Dimitri ********
@Jack ********
Who has to pay for this? Putting an ATM somewhere, filling it with cash money every couple of days... Someone has to pay for this.
Like
Reply
Jack *********
ORIGINAL POSTER
@Dimitri *******
Do you have any idea how much banks make off your money just sitting there in their account? We should not pay for anything. We are allowing them to hold our money
Like
Reply
Dimitri ********
@Jack ********
Last years there were many banks not making money but losing money. With the negative interest rate in the EU they only lost money when you had money in your account. And the more money you had there, the bigger their loss.
Like
Reply
Reply to
Dimitri ********
Reply
Oliver ********
A similar thing happened to me at a shopping mall car park recently - I tried explaining to the cashier that it's my car but she still charged me - maybe a language barrier issue.
Like
Reply
Seth ********
Same in UK
Like
Reply
Xjwhudkwhry ********
Thai people will scam you at any opportunity, it's just their nature and they can't help themselves...they they'll prey to Buddha and their karma will be clean again))
Like
Reply
Edna *******
@Xjwhudkwhry *******
I believe that, but Budda is against lies and cheating, hummmmm!
Like
Reply
Reply to
Edna *******
Reply
Vic *********
It used to be when you used a KBank ATM up country, say you took out 2,000 baht they would debit your account for 2,015 baht not a separate line item for the fee. A nice little unaccounted-for scam.
Like
Reply
Carlos *********
You can only deposit or withdraw from the exact bank you opened the account. All others will charge a fee
Like
Reply
Roy ***********
@Carlos ********
not true, no ATM fees within your home province
Like
Reply
Reply to
Roy ***********
Reply
Sea ******
Bangkok Bank especially, charge for almost everything
Like
Reply
Antanas *************
bangkok bank is the best. I had no issue, they even pay some interest. Monthly fee only 30 bath. I think it’s better then use your bank and pay 220 bath fee every time you using it
Like
Reply
Sea ******
@Antanas ************
i not pay anything else than a small periodic fee using my bank, 220 baht fee everytime i using it, where you get this from? You think this a roasting battle? i just speak facts and i know what i'm talking about
Like
Reply
Sea ******
@Antanas ************
You don't know what you're talking about i can see
Like
Reply
Reply to
Sea ******
Reply
James *********
Two words: Millburn Drysdale
Like
Reply
Durrant ********
Banking is a business not a free service. You drive a car pay for fuel pay to use electricity & gas pay to go on public transport some even pay to sleep with women the list goes on. Here's the thing dont use a bank if your whinging abouf paying for the privilege
Like
Reply
Nick *******
@Durrant *******
Rubbish. You should not have to pay to deposit your own money.

Banks make enough on the interest as it is.
Like
Reply
Thomas *******
Like
Reply
Thomas *******
Like
Reply
Ling *****
@Durrant *******
with the low interest they pay on banking accounts they are making plenty of money.
Like
Reply
Durrant ********
@Ling ****
you have no idea how much money the banks are making your not even a bank accountant. You jusst like making stories up for attention. Your a loser so why do you have a bank account.
Like
Reply
Ling *****
@Durrant *******
stop talking nonsense. I get 5.5% in Australia interest. Look it up, ING savings maximiser, Now tell me how much interest Thai banks pay for a standard account? Then you will have the answer. And as you should know we in Australia do not pay anything for ATM cards and I don't pay for cash deposits either. So how is it that we have zero fees and Thailand has many fees? Just asking for a friend.
Like
Reply
Reply to
Ling *****
Reply
Christopher *************
@Durrant *******
everyman pays to sleep with woman directly or indirectly so I wouldn't mention that so easy in your post lol
Like
Reply
Reidar **********
@Durrant *******
Must be rough to live in OZ .. here in Canada we transfer money back and forth, including deposits .. free of charge. Same in the Philippines and Vietnam. Cheers mate.
Like
Reply
Jack *********
ORIGINAL POSTER
@Durrant *******
I don't know where you're from but banks make money by holding onto your money and investing them in the market. They use the big pool of deposited money to make money in the market. They also make money on overdraft fees and mistakes made by the clients. They want you to deposit money. They would never charge you to deposit money into their bank. Where are you from where this is the normal for you to expect a fee to deposit money?
Like
Reply
Durrant ********
@Jack ********
like I said banking is a business and if you dont like the way they run it dont bank there. You want your cake and eat it too.
Like
Reply
Thomas *********
@Durrant *******
only if you get free Thai tea with the cake
Like
Reply
Durrant ********
@Thomas ********
Lipton wins every time
Like
Reply
Reply to
Durrant ********
Reply
Frank **********
@Durrant *******
geez. Shouldn't have to pay to deposit money. He's not whining, he believes as I do that you should not have to pay a fee to deposit money into you own account. Regardless of the city or province it should be free.
Like
Reply
Reply to
Frank **********
Reply
Ben *********
Thailand, it is what it is.
Like
Reply
Jeff *********
Thai banks love fees!
Like
Reply
Steve ********
But to take money out of your banks ATM anywhere in the country use no card and no fees as long as you have internet banking it's free
Like
Reply
Mohamed *******
Banks in Thailand make charges for cash deposit in CDM or withdrawal from CDM/ATM if you are in different province than your bank account branch, it's around 20 THB.If you want to send money to your account in other province you can use the help of your friend to make transfer from his Bank accouny via his bank app and it's free.

If you want to withdraw cash from your bank ATM/CDM in different province, then use your bank app to withdraw cash without using your physical debit card and it will be free withdrawal.
Like
Reply
Thomas *********
Welcome to Thailand. Banks charge for everything here.
Like
Reply
Phil ******
@Jack ********
where is your account held and where did you deposit this cash ie provinces?
Like
Reply
Jack *********
ORIGINAL POSTER
@Phil *****
in Phuket. I'm currently in Bangkok
Like
Reply
Phil ******
@Jack ********
ok bet it was 12 baht unless its gone up. Your account is free in Bangkok province but costs in any other provinces in Thailand.
Like
Reply
Reply to
Phil ******
Reply
James ***********
If your not at your registered branch, yes there is usually a charge, happened to me when paying in @ BKK
Like
Reply
Mac *******
Like
Reply
Reply to
Mac *******
Reply
Joseph *********
If you haven't learned by now, if you transact at a bank out of the province where the account is held you will pay a service fee.
Like
Reply
Mac *******
@Joseph ********
thanks didn't know that
Like
Reply
Reply to
Mac *******
Reply
David ***********
Yes it's normal and fricking frustratingđŸ˜€
Like
Reply
Jeremy ********
This happens all over the world
Like
Reply
Ling *****
@Jeremy *******
no sorry not in Australia either. I don't even pay for ATM cards like in Thailand. 300 in Thailand free in Australia.
Like
Reply
Sharon *******
@Jeremy *******
Not in Canada.
Like
Reply
Jorge *****
@Jeremy *******
no, do you know all the worl?
Like
Reply
Jeremy ********
@Jorge ****
i have been to many places and I have paid bank fees everywhere
Like
Reply
Reply to
Jeremy ********
Reply
Jon *****
Like
Reply
Suranjith **************
Definitely does not happen in the UK!
Like
Reply
Jeremy ********
@Suranjith *************
welcome to Thailand

Like
Reply
Suranjith **************
@Jeremy *******
thanks lived here for more than 13 years
Like
Reply
Reply to
Suranjith **************
Reply
Justin ***********
@Jeremy *******
no it doesn't đŸ€·đŸ»â€â™‚ïž
Like
Reply
Jeremy ********
@Frank *********
it’s a charge you never thought to look at
Like
Reply
Frank **********
@Jeremy *******
no it does not.
Like
Reply
Jack *********
ORIGINAL POSTER
@Jeremy *******
Not in the US it doesn't never has!
Like
Reply
Reply to
Jack *********
Reply
Garrett ***********
Where you in a different province? I deposited money at the counter into my account once in Chiang Mai (my account was opened in bkk) and they charged me a commission. I almost lost my mind, charging you money to give them money is fking insane to me.
Like
Reply
Jim **********
@Garrett **********
use the machine, zero fee,go to the counter, a fee is imposed
Like
Reply
Jack *********
ORIGINAL POSTER
@Jim *********
I use the machine and I got a fee.
Like
Reply
Reply to
Jack *********
Reply
Mark *********
@Garrett **********
That's likely to be the reason. Different regions are effectively different companies. Might be true quite widely in Asia. Certainly true in China as well as Thailand. Mystery probably solved. Only mystery to solve now Is CDM. Cadbury's Dairy Milk doesn't appear a good fit.
Like
Reply
Terry ********
@Mark ********
it’s also true, or at least used to be true, in the USA. I once tried to do some banking in another state and was told it wasn’t possible. Same bank but different.
Like
Reply
Jeffrey *********
@Mark ********
Bank branches in different provinces are definitely not different companies. Thailand has only one banking regulator, and there is no separate licensing by the provinces. The idiotic fees for transactions in other provinces are often listed on their fee schedules as "communication fees", and are an archaic leftover from the days - obviously long, long past - when they would have to send a telex to the account-holding branch to pass on the transaction information. This clearly makes no sense in the modern era, but they hang onto it because hey, why not make some extra money if you can?

Oh, and CDM is "cash deposit machine".
Like
Reply
Mark *********
@Jeffrey ********
Note my use of the word "effectively". Of course they aren't separate companies. I am talking about management process.
Like
Reply
Reply to
Mark *********
Reply
Garrett ***********
@Mark ********
"Cash Deposit Machine" Some ATM's call themselves CDMs, no idea why. lol.
Like
Reply
Mark *********
@Garrett **********
Bastards. To get us all excited that we might interact with that machine and out pops a Cadbury's Dairy Milk. Misrepresentation! False advertising!
Like
Reply
Reply to
Mark *********
Reply
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.