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Answered3 years ago

Why can't I pay my electric bill using the MEA Smart Life app with a US credit card anymore?

Steve *******
asked Jan 17, 2024
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Does anyone pay their electric bill with MEA smart life app?

I have a US credit card and it was working for pretty much all of 2023 and now for some reason I can’t get it to accept the card anymore.

Says it cannot be processed.

Anyone else having this problem?
Answer summary
A user is experiencing issues with paying their electric bill using the MEA Smart Life app with a US credit card, which had previously worked. Others have suggested potential causes such as the MEA no longer accepting foreign cards or issues with the credit card itself. Some users recommend alternative payment methods, such as using Lazada or setting up direct debit from a Thai bank account, highlighting that service charges now apply when paying through Lazada.
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Charles ********
Charles ********
I use lazada to pay mea bill.. Easy, use foreign credit card. It was free for a long time, but now charges a 5b service charge.
Martin ******
Martin ******
Where in Lazada is this?
Charles ********
Charles ********
@Martin *****
they hide it in a new spot every month, it's like a game... No joke!

Currently, top right of the app home screen the wallet button, then scrow down a bit to "bill payment"
Martin ******
Martin ******
Thank you!
Steve *******
Steve *******
OP
@Charles *******
Charles this worked thank you for telling me about this you just saved me having to go to the ATM every time I need to pay my bill. Bless you!
Steve **********
Steve **********
I had the same problem. My CC company said they did not even see an attempt at chargers. So it’s definitely with PEA.

I tried Bank of America and a credit union card. But were denied. So I called and found out no attempt was made.
Dave **********
Dave **********
@Steve *********
I have the electrical and water bill come directly from my bank account.
Steve **********
Steve **********
@Da**
I’ll have to look into that. Sounds so much easier.
Steve *******
Steve *******
OP
@Steve *********
I just paid through Lazada with a US credit card so easy.
Brian *********
Brian *********
So what I think you’re saying is:

Your card was working, now it’s not? ‘Can’t get it to accept the card anymore’ meaning it won’t physically take the data, or it’s declining the charges?

Have you attempted to contact your bank or ‘verified by Visa’ to see if it’s been declined?

I’ve had verified by Visa suddenly decline cyclical charges I’ve had in place for months for no real reason.
Kristian ************
Kristian ************
They just introduced a new interpretation of foreign-sourced income taxation. It would be somewhat surprising if state enterprises accepted foreign credit cards now. You can set up a direct debit from your Thai bank account.
Steve *******
Steve *******
OP
@Kristian ***********
ah yes I didn’t even think about that good insight
Phil ******
Phil ******
@Steve ******
could be the MEA don't accept overseas cards anymore. Try your thai card and see what happens
Brian ********
Brian ********
Contact the card company. It may have been flagged because someone hacked it.

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