Why did I receive a cancellation email for my Thai visa application when I already hold a NON-O family visa?

Dec 8, 2023
a year ago
Brian ***********
ORIGINAL POSTER
Visa cancelled email ?

Received this email today. No explanation .

"" Your visa application has been cancelled.

*Please note this is an auto generated e-mail. Please do NOT reply to this email. ""

Looks to be legit email address.

Did first 90 day report in person 1 week ago and on time.

1 year NON O family visa.

Anyone have experience with this ?

I'm confused ?
3,253
views
5
likes
87
all likes
41
replies
4
images
17
users
TLDR : Answer Summary
The inquiry revolves around the sudden receipt of an email stating that a visa application had been cancelled, despite the individual already holding a NON-O family visa and having completed a 90-day report. The community discusses possible explanations, emphasizing that the email may pertain to a different old application or a glitch rather than the current valid visa status. Suggestions include visiting the immigration office for clarity and checking the email's legitimacy. Some users noted similar recent experiences, pointing to a possible system error.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Thek *****
******************************
Stan ***********
I received the same e mail and am already in Thailand , I just ignored it
David **********
The message refers to an eVisa. Since you aren't applying for an EVisa, I wouldn't worry about it.
Glyn **********
Strange I just received the exact same message? It's not a scam and it came from the actual Visa address, I'm sure it's a glitch in their system. I received my visa months ago.
Nigel *********
Can you post a redacted picture of this email. Someone will be able to give you a reasonable answer then.
Brian ***********
ORIGINAL POSTER
here is email with security tab open
จอนห์ *******
@Brian **********
best to have a visit to the immigration office and ask.
Brian ***********
ORIGINAL POSTER
@Nigel ********
here is email with security tab open
David ***************
Was the 90 day reporting approved? Could this be your 90 day submission was rejected? Have you updated your Form 30 since they switched over to the new system?
Todd *********
It states your 'visa application' has been cancelled. Not your visa. You likely have an old application in the system
Nirmal *******
I got the same email today but yes I do have an old application that was forgotten about there, will it affect the next time I apply?
Brian ***********
ORIGINAL POSTER
@Nirmal ******
I bet the techs are doing system maintenance
Brian ***********
ORIGINAL POSTER
@Todd ********
no. Not for years ..
Will ************
You are on a one year extension of your non-o family visa ? and you got your extension at immigration office at province where you live in Thailand ?
Brian ***********
ORIGINAL POSTER
@Will ***********
yes to all.
Chris *******
Did you at some point start an e-visa and not complete the application?

As you say it says application canceled.

Is the email from an embassy, more than likely.

If you have a Visa and extension already granted, that's doesn't really make much sense..

If immigration had for some reason canceled your extension, they would not email you.

It would be a knock on the door.
Kim *********
@Chris ******
it can not be because of an incomplete application because you can not submit it before it is completed and paid so no way the embassy would know about this
Alf ***********
@Kim ********
, yes, it can be incomplete. And if so, it will be cancelled after 2 weeks.

That's probably what happened.
Nigel *********
This is confusing

You've applied for a visa yet you're already on some kind of non o 1 year visa ( that doesn't exist, extension maybe) and you've done a 90 day report. ??

Doesn't make sense.
Brian ***********
ORIGINAL POSTER
@Nigel ********
exactly.. have visa , 90 report , all good for 10 more months.

Maybe old computer system 90 day report got confused. ?? It was a no reply system email. Confirmed gov't email address.

I haven't applied for any evisa or anything in years. Confused and awaiting another reply of similar experience.

Thank you.
Chris *******
@Brian **********
okay was this the online 90 day report was not accepted/rejected???

If so it has nothing to do with your extension.
Brian ***********
ORIGINAL POSTER
@Chris ******
no idea , this is the entire body of the email. No mention of 90 day
Chris *******
@Brian **********
as has-been asked , need to see the email.

Something in the details is a missing puzzle piece.
Brian ***********
ORIGINAL POSTER
@Chris ******
here is email with security tab open
Chris *******
@Brian **********
okay as per my original post to you.

This is an evisa application that you must have started and now has been canceled.

It has nothing to do with your current extension, you are fine.
Nigel *********
@Brian **********
ok. Starting to understand your position now.

You are on a 1 year extension of stay based on visiting family ( wife or half Thai child).

As
@Chris ******
mentioned, if immigration decide to cancel your extension, it won't be via an e-mail.

Maybe post a redacted image of the email and email address.

Also, on some email providers, there's a small drop down arrow > that will show the full email address
Stein ***********
@Nigel ********
One Year non o a visa exist. Non o based on retirerement is 3 month only. 😊
Terry ********
@Stein **********
no, Non-O with a retirement extension is good for 1 year. But you still have to do a 90 report.
Stein ***********
@Terry *******
the Non O retirerende visa has a residence permit of 3 months. this residence permit can be extended by one year at a time. The visa has been used and cannot be renewed.
Terry ********
@Stein **********
you just said “Non o based on retirerement is 3 month only.” What do you mean by that? It doesn’t make any sense.
Stein ***********
@Terry *******
the extension is not of the visa. The extension is of the residence permit that the visa provides.
Terry ********
@Stein **********
you’re mixing up terms. The retirement extension can be renewed one year at a time. The 90 day report has nothing to do with the extension. It’s just a report of your whereabouts.
Stein ***********
@Terry *******
I'm talking about the Non O retirement visa, which gives a 3-month residence permit. A used visa cannot be extended. A visa is an entry permit. But the residence permit granted by the visa can be extended. 😊
Terry ********
@Stein **********
again, you’re mixing up terms. There is no such thing as a “retirement visa”. There is the Non-O with a retirement extension.

You don’t get “residence” with any visa. Residence is a whole other thing.

Otherwise you are correct.
Stein ***********
@Terry *******
i give up. Read the terms at mfa.go
Stein ***********
@Terry *******
i have never Said anything abouth the 90 Days Report.
Nigel *********
@Stein **********
non o 1 year visit family visa? News to me but every day is a school day.
Jonathan ********
Can look like real email with one letter a slightly different font, be careful these days.
Cary ******
Maybe take a trip down to immigration with a copy of this email and see what they say.
Bob **********
@Cary *****
you think 😎😎😎
Graham ******
If you haven't applied for a Visa it's obviously a scam
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else