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What should I do if I receive repeated document requests while my e-visa application is pending approval?

e-visa application Thailand visa process document requests pending approval visa application issues Vientiane embassy financial evidence passport photo

Apr 25, 2025

3 days ago

Mike **********

ORIGINAL POSTER

I submitted my application on Monday in Vientianne and had 2 requests for further documents (passport picture and financial evidecne. I uploaded those and yesterday the status went to pending approval. But today I got 2 emails again asking for the same documents. But if I login to the E-visa website it doesn't show I have to upload the documents like last time. It's still showing pending approval with no way to upload any extra documents. Has anyone experienced the same?

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TLDR : Answer Summary

After submitting an e-visa application in Vientianne and receiving requests for additional documents, the applicant noted a status change to 'pending approval' but encountered repeated emails asking for the same documents. A commenter shared a similar experience, suggesting a potential glitch in the system confirmed by embassy staff, reassuring that the application remains under review despite the repeated requests.

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Keith ******

I had the same problem today so I visited the embassy and they told me that my application was definitely "pending approval" and that it was probably a glitch in the system that resulted in the extra message(s) about the same documents.

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