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What can my friend do about his frozen Bangkok Bank account while living in the UK?

Oct 12, 2025
a day ago
Pete **********
ORIGINAL POSTER
And again - Bangkok bank problems. A freind of mine who now lives in the uk has had his Bangkok bank account frozen. He opened it circa twenty years ago when he used to do business in Thailand - but now only visits as a tourist. He now wants to just close the account and take the money in it out. However has been told as it’s frozen he can not close it! Question is what can he do?
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TLDR : Answer Summary
A user is seeking advice for a friend whose Bangkok Bank account has been frozen after years of inactivity while living abroad. The comments suggest the friend must return to Thailand to verify ownership and resolve the account status, as actions cannot be taken from overseas. Options include personally visiting the bank, showing necessary documentation, or potentially hiring an attorney to act on his behalf.
Fred *********
Just need passport and bank book to withdraw the money to anyone 😂
Peter ********
Why did they freeze his account? A bank wouldn't freeze an old account like that without reason?

There are 2 things he can do.

1. Ask on Facebook and get lots of different answers.

2. Go to the bank and ask. There he will get all the info he needs.

My friend has a business account here, but lives in UK. His account here was frozen as there were signs of fraudulent activity. He went to the bank and it was sorted out.
Bruce ************
@Peter *******
If he's out of the country comming here may pose a problem but asking in Face Book is probably not his best alternative. Kund of depends on thevamount involved. It may be considerably less than a ticket.
David ********
Oh they definitely *will* freeze old accounts. The banks are being pushed by the government to update/come into compliance with 'know your customer' regulations. Freezing accounts is, IMO, going about it in about the dumbest and most ham fisted way possible, but they're not doing it without reason. Regulatory compliance is a perfectly valid reason.
Peter ********
@Bruce ***********
well he does say his friend " visits" Thailand as a tourist, which implies that he comes regularly.
Yo***
not possible to hire an attorney as represent of him in Thailand? Not everyone is able to come to the bank in person. Some situations. Normally, on behalf of someone, a lawyer can be act for him.
จิมมี่ *************
I opened another account Kasikorn. Trying for 6 weeks get withdrawal limit up. Always refusing me. Bangkok bank allow me 2MB withdrawal. Kasikorn 50k and despite phoning numerous times told me deposit 1MB they will up limit, I did and they still refused so emptied Kasikorn. It's ridiculous what's happening now . I swapped 935k for 15 baht gold other day. It's my money I spend when and how much I want
Martin *****
@จิมมี่ ************
u can go to bank branch yourself with your bank book+passport and withdraw cash without limit.. just u need to go yourself instead of using atm or app
Allan *******
@จิมมี่ ************
Hi Iam from Scotland but now living in Thailand.I am hopeless regarding money.May I ask you a simple bit of advice? I have 50k in premium bonds in UK.Its all I have.Should I now close that account and buy gold instead? Allan
Richard *********
@Allan ******
Hi Allan, I am also from Scotland. That’s a complex question and depends on many things. If you need the money to live on then it’s an easy answer..cash in and transfer to a Wise account. (Currently giving about 3.75%). If your question is about investment then gold has recently been hyped and increased in value exponentially due to risk in the last 12 months. And although the world is still a dangerous place and the value of gold is hedged to go higher. It could also just as quickly retrace significantly. So it’s a bit of a gamble. And if that £50k is your total pot then I’m not sure it’s a gamble I would take. The other thing is that gold in Thailand is high % 24k yellow gold (and there are lots of counterfeit around) whereas most U.K. gold (bullion) is produced by the mint and assayed accordingly. If you really insist on buying into gold within your budget. I would recommend buying gold brittania’s, 1 oz, 99.999% gold, from Wilkinsons Bullion in the U.K.

Or if you are happy to just get some tax free interest then open a cash ISA for the maximum allowed.

Regards, Rich
Jason **********
@Richard ********
thai gold is 23k 96.5% and fake gold is extremely rare here. The gold industry in thailand is closely regulated and most stores are generational businesses or large chains they wouldn't risk selling fake gold. Gold in thailand is extremely liquid with low premiums.
จิมมี่ *************
@Allan ******
yes . ISA matured this week. I already spent it on gold here
Jonnie *******
@จิมมี่ ************
you can increase transfer limits within the kbank banking app and make adjustments to that limit, I don’t know what the maximum limit for transfer between accounts is but last month I transfer around 400,000 thb to my wife’s account for final installment of a building project.
จิมมี่ *************
@Jonnie ******
tried numerous times in app, phone calls and visit branch. Always refused. Said my daily limits meet my lifestyle ... i spent 935k on gold this week. What that know about my lifestyle
Sylvia ********
@จิมมี่ ************
the limit on withdrawal is a security issue, also depends on age you can make large transfer within the branch. Locals over 70 also have restrictions some bank maximum ATM withdrawal 10,000 baht
Tom ********
It's simple, he has to go there, verify, wait a few days/weeks for it to be unfrozen and then he can withdraw/transfer the funds out.
Jon ***********
@Tom *******
so I guess we buy safes or bury in clay pot at random place in field, the old-fashioned way in Myanmar 🤣🥳
Sylvia ********
@Jon **********
why are you being ridiculous!! If you have long term visa you keep the account or have the alternative to open another. Go to another bank, passport, any other ID like driving licence is helpful, house book or rental agreement plus certificate of residence from immigration, they open an account in 20 mins then load app on your phone. Ensure your phone is registered in your name, min deposit 300 baht
Jon ***********
@Sylvia *******
you have no idea what is going on or what the rules are 🤣that is because media is not doing its job and the bank apparently has no formal compliance procedure and due process 🤣 if you actually have hard information cite your sources ! 🤣
Roberto *********
@Jon **********
That's the way crooks have done it since day one! Fortunately for those of us who have followed the rules, we're unaffected
Jon ***********
@Roberto ********
it was a joke and you seem to be mentally challenged 🤣
Roberto *********
@Jon **********
Actually my response was a joke too. Perhaps you can advise a good psychiatrist? 😂😂😂
คุณไรอัน ******
He can
Bob **********
Not much if he’s not here he needs to go to the bank and show documentation
Mma *******
Has to fix when he visits again.
Scott *********
Nothing
Tony *********
Go there . Show proof it's his account and get money out . Pretty simple yeah ???
Ian **********
@Tony ********
He's in the UK and probably has no plans to visit Thailand, so not pretty simple.
Jay *******
@Tony ********
no, not that simple at all. 😆
Pete **********
ORIGINAL POSTER
@Tony ********
yes but he is in the uk so can not simply go to the branch located in Bangkok. Pretty simple yes!
Tony *********
@Pete *********
Thats a him problem isn't it
Roberto *********
@Pete *********
If he's in the UK, he simply waits until he's in Thailand again, and sorts it out then. Simple huh?
Pete **********
ORIGINAL POSTER
@Roberto ********
what comes to mind with your comments is that you are pretty simple - yes?
Roberto *********
@Pete *********
I certainly don't go looking for complications the way so many expats appear to do. You asked a question. Several people have given you the answer, but obviously not the answer you want to hear! How about giving us a clue as to what you want to hear? 😂😂
Damo ***********
@Tony ********
your advice would seem to be too logical for most people haha... but you are 100% correct
Leonard *********
@Damo **********
using your logic Why are people having so much trouble.??? Being a smart arse does not help the situation
Damo ***********
@Leonard ********
sometimes people (adults) need to be educated further in life.. but thank you for your comment.
Giuseppe **********
@Tony ********
right. But just a question and wondering, what fucking they want from us, is not enough we have to put money in bank to live here, or they want take it from our pockets as well? I feel it's mafia
Abu ********
@Giuseppe *********
, it's not like that. It's a temporary step by the Thai government due to a lot of complaints.The frozen accounts will be activated soon as the process is going on. Thanks.
Paul ********
@Giuseppe *********
Thailand: the land of a constant flow of new bad ideas, masquerading as good ideas and improvements.
Roberto *********
@Giuseppe *********
It's those not following the rules who are being suspended. Sadly, it was "mafia" before, with agents and lawyers opening bank accounts and paying bribes. Now those days are coming to a close, the affected expats are crying
Christopher ******
@Roberto ********
not true, i followed all the rules
Giuseppe **********
@Roberto ********
I always followed rules, and if I didn't put my feet on the floor, my transferring was reduced to 1000 per day. So, after I complaint I got my 50k per day. It's definitely mafia
Roberto *********
@Giuseppe *********
Most of us have had zero restrictions. So you're on a non-immigrant visa and you've never used an agent?
Sylvia ********
@Giuseppe *********
follow the rules, be calm when speaking to the staff and you'll find them to be more than helpful. Remember that person on the desk doesn't make the rules but sits all day listening to angry people. I've been with 2 expats who had problems and all is resolved. They definitely need proof who you are!
Abu ********
@Sylvia *******
, perfectly said. Thanks a lot.
Bent *************
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