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What should I do if my Bangkok Bank account is frozen before I can visit Thailand?

Bangkok Bank account closing visa requirements frozen account withdrawal process Thailand expat banking

Sep 6, 2025

2 months ago

Billy *********

ORIGINAL POSTER

Anybody who had actual experience of Bangkok Bank issued the 30 day warning to continue using account?

I am unable to get to Thailand before it's frozen.

To go in person and sort it won't be till after the deadline.

Has anyone gone in and been able to close account and withdraw funds after it's been frozen Bangkok Bank Pattaya.

If so what was required, I wonder if it can be done on a   tourist visa or has to be a non O to close account.

Has anyone closed and withdrawn on a visa exemption?

I will only be around a few days  to empty account so don't desire to have any visa.

Unfortunately I keep failing on the apps face recognition  so doing multiple swift transfers isn't an option.

Guess I'll wait n collect when I can

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TLDR : Answer Summary

The post discusses concerns about closing a Bangkok Bank account that has been frozen due to inactivity, particularly for those unable to return to Thailand before a deadline. The author seeks information on whether it's possible to withdraw funds and close an account on a tourist or visa-exempt status. Responses indicate that closing the account is not dependent on the type of visa, and suggest showing up with identification. Additionally, some users share their frustrations with the bank's facial recognition process and inquire about necessary documentation for handling such matters.

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Tree *******

What are the documents people are needing to bring in? Obviously passport with current visa stamp and bank book but what else? I’d already gone to the bank in July to sign some papers but all they looked at was my passport and took copies of it.

My husband and I just recently moved to Chiang Mai but our bank branch is in Pattaya. So we’re planning a trip there next week to deal with all of this. Just trying to figure out ahead of time what documents we should bring.

2 months ago

Drew *****

I was told the account will become dormant, but the funds will be available when you return.

2 months ago

Michael *******

Am in uk. Froze mine while away. Rang head office. I cant do anything until am back in 3 monthes :-(

2 months ago

Frank **********

Yeah their facial recognition process sucks. I had to shave my beard and mustache because it kept saying it detected a covering. Also it is still hard even after I shaved. 5555

2 months ago

Graham ******

You will be going in with your documents to unfreeze your account, they are not closing it. Up to you if you wish to withdraw your funds and close the account.

2 months ago

Pete *******

You are very confused. Closing your Bangkok Bank account is not dependent on your visa .Show up with ID and withdraw your funds.

2 months ago

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Pete *******

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