What are the current challenges expats face with obtaining bank letters for visa extensions in Thailand?

Hello dear members.

Something related again to Bangkok bank, but maybe not what you expected, and a very important message for those living here on retirement, monthly method.

Not all embassy give you a certificate, concerning the transfer, of funds needed. In that case, you have to take your bank book, and get bank letter, that the funds have been transferred on your account every month.

Now first this. If you use Wise, that always went well, if you gave as reason, the transfer, was for you needs to live in Thailand. From THIS MONTH on it appears as internet banking. So not good for immigration.

Second, my extension went smooth, end of June. Although Bangkok bank made some difficulty to make the bank-letter (too busy), got all in order.

A trusted person, went this month to Bangkok bank for that same letter, and it was denied, by the bank. Only reason was that they not issue these any more.......

So the person, called to see the manager, and asked for some goodwill, as the document is really necessary in this case for immigration. Finally she felt sorry for him, and as he stayed calm and polite, she agreed to make it anyway, although it was now against Bangkok bank regulations.

She came back a little later, feeling sorry, as she was in the incapacity, to proceed, because the letter was taken out of the system. He then went to Jomtien immigration, asked what to do, as this was no wrong doing on his side. The only reply was, that then they cannot agree with the extension.

He finally had no choice to go to one of these Visa offices, that asked him at first, although they admit, he qualified, 13.000 baht. He cut it down to 10.000, so they went, and then extension, was possible.

Now, I have time till my next visit, although I have to go, as I get soon a new passport, but I am trying to find a solution. If everything is in order from my side, I really not want, out of principe, to use an agent. Nothing to do with money.

So do have people encountered, this month, same with Bangkok bank? The location is the one, one second road, near Walking street Pattaya (where I got mine though in June). Is there another solution, other then to pay an agent?

Thank you.