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Answered6 months ago

What should I do if Bangkok Bank won't provide a bank letter for my Non-O retirement visa renewal in Thailand?

Adrian *********
asked Apr 30, 2026
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Right heres one for the experts, went to jomtien to ask about 65k per month non o renewal retirement visa they said Bangkok bank will not give bank letter for income you have to go open account somewhere else to get letter, does that mean start the 12 months all over again, by the way I did 800,000 baht last year have had 4 visas 3 being an agent
Answer summary
The discussion revolves around the difficulties faced by expats in obtaining the required bank letter for the 65K per month NON-O retirement visa renewal in Thailand. Users report issues with Bangkok Bank's unwillingness to provide necessary documentation, suggesting alternatives and sharing experiences with immigration and banking procedures. Many recommend using agents to ease the process, while others insist on handling it independently despite the frustrations involved. The conversations highlight inconsistencies in immigration policies and the impact of banking practices on visa applications.
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Stephane **********
Stephane **********
Bangkok Bank HQ on Silom Road in Bangkok will provide the letter.
Andy **********
Andy **********
You can't go fuck with the immigration people but you sure as hell can go fuck with he bank people.

I've had to do that numerous times over the years but in the end, they all back down, if you're right.

Little Hitlers in each place on occasion.
Alan *******
Alan *******
I sometimes wonder why a letter is needed anyway ,an updated bank book with atm reciept on the day tells the same thing, its over kill imo.
Paul **********
Paul **********
I got it through bangkok bank, 1 year statement and confirmation letter, 100b, I think, maybe 300
Jim *********
Jim *********
Paul Franklin mine was ฿200 for a one year statement and ฿100 for the letter. The one year statement had to be ordered from Bangkok. My branch could only print out a six month statement. So I had to wait a week for it to arrive.
Donald **********
Donald **********
I went to Bangkok bank in Surin same issue. They want 400,000 deposited 6 months to supply the 12 months 65k letter.
Robert ********
Robert ********
every thing in thailand is in one big mess, immagration, banks and even the local amphur to get a yellow book is a total hassle. I beleive its the changes to thai institutions fileing , it was once all paper work, stamps ,paper every where, now it is all being done on A I computers that are now linked, the paper work was never looked at ever again in the past . my cousin works on computers in bangkok he has had to go back to computer school to learn the new stuff, it will take time in thailand to catch up ,till then be prepared for NO CAN DO, and a smile, thats how thais get around the new problem , many are not the smartest peg in the basket ! ps even to get a international debit card update , try that one ,its all A I on the phone , its a real hasle
Mark *********
Mark *********
Who said? My renewal was January this year and they were fully cooperative with all the paperwork they gave me being accepted by Chiang Mai immigration. they did charge me an extra couple hundred baht for doing the paperwork.
Taki****
Taki****
The letter they won't produce is one listing the 12 month's transfers. They will still provide a letter certifying the account and 12 months bank transfers which along with copies of your updated passbook is all that is required.
Todd ********
Todd ********
Use an agent….frustrations are at a price. Especially at overcrowded Jomitiem immigration. I dont care what others so called experts says
Yo***
Yo***
Todd Capron What they called when someone used agent, it is easy to do it by yourself. like this. Just hilarious for me. It is like easy to be rich! do it by yourself! Being rich is so easy, if you can not be rich, you are dumb.🤣🤣🤣
Todd ********
Todd ********
Young rich has many values. Quality Time lost can never be regained. 🤨
oxley******
oxley******
Udon immigration refused point blank to renew my non o based on income. Cancelled my visa
oxley******
oxley******
It is hard to fathom the motivation of Seal and Thurkettle on this thread especially as one is a moderator. I had my first retirement visa issue overseas based on INCOME in 2019. It was renewed on that basis several times since. You two, who have zero first hand knowledge of my case have made several posts stating your opinions as facts. It is troll like behaviour, neither one of you appear genuine, just some perverse attitude. A maxim on these sites is don't feed the trolls, a maxim that I shall now follow.
K**
K**
oxleystreet I must say reading this thread, you sound a lot more credible than either Seal or Thurkettle who seem to ignore the 65K rule and keep going back to 800K in bank. My experience is rules are rules, but they are no impediment if individual immigration officers making up the interpretations of the rule if it suits them to do so.
Brandon ************
Brandon ************
oxleystreet you're leaving out a lot of information. My guess is that it was your first extension which you cannot use income for. Also they didn't cancel anything. Your permission to stay would've ended on its own.
oxley******
oxley******
@Brandon ***********
my 5th extension. The officer at immigration cancelled that visa SO IT COULD NOT BE RENEWED. I was told I had to leave thailand and start again which I did so. Another armchair expert methinks, but being an Aggie, not surprising that you have NFI.

My first extension in 2020 WAS successfully processed based on income.
JB *********
JB *********
@Brandon ***********
so no stamps in his passport then.......
Brandon ************
Brandon ************
oxleystreet you didn't have a visa for 4 years already. There was nothing to cancel
Graham ******
Graham ******
oxleystreet so you didn't maintain the 800k (3 months) then 400k (rest of the year) commitment for your previous extension
oxley******
oxley******
Graham ******
Graham ******
oxleystreet For your current extension did you maintain the 800k for the first 3 months then never fall below 400k for the rest of the year while doing your 12 months of 65k international transfers? Probably not.
oxley******
oxley******
Graham Seal according to the regulations you have the 800K OR 65K income every month, you do not need both
Graham ******
Graham ******
oxleystreet If you used 800k for your first extension you comitted to keeping the full 800k for the first 3 months then never drop below 400k for the rest of the year. The 800k or 65k comes in for your subsequent extension having met the requirements and commitments for the first. This is either 800k again 2 months prior to application or 12 consecutive months of 65k of international deposits again, at the time of application.
Greg ***********
Greg ***********
oxleystreet yes, it is "or". But that shitty Google AI reply you dug out doesn't mention "or". The text insinuates you need both. It is holy rubbish.
Paul *******
Paul *******
Every body knows bb is a problem dont u read the internet
JB *********
JB *********
Paul White never had a problem with BBL, same branch for over 20 years....
Paul *******
Paul *******
JB Kipling yes long time ac no problem
Denis *********
Denis *********
Bangkok bank will not give any letter to show your monthly transfers. I was informed from immigration boss to change bank.
Taki****
Taki****
Denis Paradis got a letter of certification recently from BBL. Your monthly statements you can print off from the BBL app
Stephane **********
Stephane **********
Takiep74 - the app would only give me option for last 5 months since January 1. Noting before.
Denis *********
Denis *********
Takiep74. What method are you using? Monthly or
*****
0 baht in the account ?
George *********
George *********
Denis Paradis Really?

I was thinking of doing the 65k a month instead of showing 800k in the bank annually.

I had no problem 2 weeks ago asking for a statement for the last 12 months in Pattaya..with Bangkok Bank
Adrian *********
Adrian *********
OP
George Holland hello when you say the statement for the last 12 months is it 12 pages or just 1 , thanks
Denis *********
Denis *********
George. It’s no problem getting a 12 months statement from the bank. But, immigration wants a letter from the bank with stamps and all. Bangkok bank won’t give it to you.
Yo***
Yo***
George Holland Today yes, but tomorrow will be No. No one knows. That is why we called it Thai nonsense. 😂😂😂
Jackie ************
Jackie ************
My friend renewed last month. Obtained both the statement and the letter from the Pratumnak branch.
Martin *********
Martin *********
Use a agent
Stephen ********
Stephen ********
Martin Backham Why? Easy enough to do yourself without someone holding your hand
Paul **********
Paul **********
Stephen Howell not for everyone.
Yo***
Yo***
Stephen Howell Why not?? If it is easy for everyone, no one needs agents at all. But for someone, things are so screwed up like this author. Yes it is stupid he got monthly income in right way but his bank does not provide that document for the immigration. so what shall he do??? What did he do wrong in this case?? His case is really thai style problem. 🤣🤣🤣
Yo***
Yo***
Graham Seal Thanks but not for me. I always use an agent to do it all for me. So no need to go anywhere.
Graham ******
Graham ******
Young as told above, go to another branch
Andrew ********
Andrew ********
Wayne Kerr
John **********
John **********
Bangkok bank in jomtien seems to have problems in this regard. I'd suggest you speak to the branch you use though and see what they say rather than what someone at immigration says.
Tomas *******
Tomas *******
@John *********
It’s not only Jomtien, same problem in Pattaya
MagentaGo**********
MagentaGo**********
@John *********
just follow the instructions from immigration. Kbank or SCB is good choice. Maybe because Bangkok bank staff involved the scammers chain last year.
Yo***
Yo***
MagentaGoldfish4443 yes he can, but if he changed his bank to another bank, monthly income statement could not be accepted by the immigration, because some immigration officers do not allow to irregularly transfer the fund into different banks. Why? I do not know. in this case, his renewal will be rejected and must do it again from the scratch.
John **********
John **********
MagentaGoldfish4443 you still need the letter from the bank showing you have 12 months of transfers though
SunnyChe*********
SunnyChe*********
@John *********
go to the one at Central far less busy and far more helpful.
Atrustwor*********
Atrustwor*********
SunnyChestnut4369 It's not John who needs help and advice. Not his post
Adrian *********
Adrian *********
OP
@John *********
thanks I will , but it was an immigration officer

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