How can resort owners register TM30 for guests when the system is down?

TM30 registration Thai immigration expat challenges resort management online portal issues Rawai visa regulations

May 18, 2021

4 years ago

ORIGINAL POSTER

Hi guys, first, thanks for accepting.

Can anyone shed any light on how as a resort owner we are supposed to be able register the TM30 for guests due to the fact the system appears to be down still

TIA

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TLDR : Answer Summary

Resort owners are facing challenges registering the TM30 for guests due to ongoing issues with the online system. Users have reported difficulties logging in and saving data, with some overcoming the problems by using the mobile app instead. There are suggestions to visit immigration for assistance, and the community is sharing tips on using the online portal effectively.

Tracy ********

ORIGINAL POSTER

I personally can’t log in even though I have un installed and then put it back on so it appears to be a bit hit and miss as some people can do it and others not, I think a trip to immigration is needed to sort it out

4 years ago

Elad ***********

@Tracy *******

it never worked for me so: i added ko phan gan immigration on line and sent him the info (081-535-6343)

4 years ago

Reply to

Elad ***********

Neil ********

I would like to personally thank

@Tod ********

for his assistance today and everyone else for your input

4 years ago

Tod *********

Edward Jarvis make sure you're not using a a VPN if you're trying to use the app or website

4 years ago

Tod *********

Edward Jarvis seems the mobile app will work on android but i have had people tell me they can't log in on iPhone, and the web-portal still will not let you click the "save data" icon :/

4 years ago

Reply to

Tod *********

Tracy ********

ORIGINAL POSTER

Is there anyone in Rawai who could come and help us please

4 years ago

Tracy ********

ORIGINAL POSTER

Ok thanks will will try that

4 years ago

Lyndon ************

Used the online portal, via chrome browser and on a phone, last week, first to register an account for my girlfriend's home, then to add me as staying, once the username was given.

Nb, Needed to disable auto-translate and we found it best to convert documents to pdf, then we were able to submit multiple pages and keep below the file size limit. From memory, l think it's very small only 1mb

4 years ago

Tracy ********

ORIGINAL POSTER

Thanks for the info but just tried to login again, still will not allow

4 years ago

Tod *********

Looks like the online web-portal will not let you save data when you click the floppy disc icon BUT it appears the mobile app (at least for android (Section 38) is back up and running now

4 years ago

Reply to

Tod *********

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Can a tenant file the TM30 online in Thailand, and how does it work?

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