What should I do if I can't submit my TM30 online due to website issues and closure on Saturday?

TM30 Thai visa process immigration quarantine procedure online submission issues

Nov 5, 2021

3 years ago

ORIGINAL POSTER

Hi guys anybody else have trouble doing the tm 30 online I’m leaving quarantine tomorrow 6 November it’s a Saturday and they say they are having trouble with the web site and they are closed on Saturday so cannot go to the office 

Thsnks

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TLDR : Answer Summary

The user is experiencing difficulties submitting the TM30 form online due to website troubles and the immigration office being closed on Saturday. Other community members suggest that the hotel can potentially send the TM30 information to immigration via email. They also advise that if the hotel refuses to assist, the user should have the next place of stay handle the submission within the required timeframe.

Benjamin ******

According to my pinned post, it's not working:

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The hotel should be able to send the TM30 information to the immigration office using an e-mail address.

If they refuse to do the TM30, at the next place you stay, have them do it for you. It must be submitted within one business day

3 years ago

Jason ***********

ORIGINAL POSTER

@Benjamin *****

she got so far with online and is waiting for user name and password is there anything else I can do we are planing to travel on Saturday to issan for to day to see her mum

3 years ago

Benjamin ******

@Jason **********

I recommend completing the TM30 the next business day when you return.

>we are planing to travel on Saturday to issan for to day to see her mum

Do it on Monday when you return to your primary residence.

3 years ago

Jason ***********

ORIGINAL POSTER

@Benjamin *****

hi thank you that’s what we will do thanks for help yet again 💯🙏

3 years ago

Reply to

Jason ***********

ORIGINAL POSTER

@Benjamin *****

thank you I’m staying in my girlfriends condo in bangsean she has the owners id but I’m panicking that I can not do not in 24 hours as they are closed on Saturday I do t no what to do

3 years ago

Benjamin ******

@Jason **********

the key word is “one business day “. Immigration is closed on Saturday and Sunday. The latest she can send it is Monday.

3 years ago

Jason ***********

ORIGINAL POSTER

@Benjamin *****

thank you I’m not very clever when it comes to things like this 🙏

3 years ago

Reply to

Jason ***********