Anonymous participant 710 yeah they don't bother answering any emails. Their requirements page on their website barely explains anything as well, and has no mention of originals/copies.

@Mo *****

if it's your own signature then yes you can just sign it with your own hand. But I'm asking about signatures from other parties.

@Mo *****

your printouts had the printed signature, right? My letter didn't have one (not even a printed one), and I suspect maybe that's why they denied it. Maybe they would've accepted it with a printed one. But then again, none of my other docs had signatures either (bank statements etc). And I specifically asked them if all submitted docs had to be original, and they said yes.

@Charles *********

ok, good to know that it's not just me 😁