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customer service issues
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Someone said (actually 100s posters here, may be more elsewhere) they (the Bangok Bank) do not care about their customers. They care about their profitability.
We, foreigners in Thailand are low value customers, a nuisance down to being junk customers.
We do not take, en masse, home loans, we have no credit cards from the BKK bank. That is what the BBKank (any bank) wants.
Look at this. CitiBank, in Japan, withdrew from retail banking, sold it to SMBC (Sumitomo Mitsubishi Banking Corporation).
CitiBank was the darling for all foreigners in Japan, English spoken at the branches, their site in English.
The hook is: you have to have something like 5 million THB in your account, in Japan. Then, all services are free.
The BKK bank may lose some customers, they actually want them out. Street vendors and foreigners.
I can only guess, BKK bank is not a payment processing system, it is costing them resources for minor irrelevant transactions.
With IBM for 40 years, i came to know how the banks work. They are shops where they sell money.
Probably, no drama when the banks explained to the Thai government what it is.
Yes, there was some response, uproar from the grass roots but nothing has happened.
Kalasin Immigration is now open, you will find it at Kalasin Police station upstairs. It is a small office with from what I saw only two officers, both gentlemen. I found one of them Khun Jonathan to very abrupt and unnecessarily aggressive at first, however he did lighten up after a while. I was only in for Visa extension, which did seem to take an age to process, with the usual blame being put on the system. Anyway it’s open and certainly saves having to travel to Sakhon Nakhon........I also need to tell you, if you didn’t already know, your 24 hour residence report must be done at an Immigration office. I was told that it can be done at a police station, which I have done the last 2 times. Khun Jonathan tells me, this is not acceptable and must be done at an Immigration office.