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Answered7 years ago

What are the common issues faced when trying to log in for booking appointments related to Laos?

Sarah *********
asked Jun 4, 2019
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Is anybody else having problems logging in to make an appointment to Laos? Iv signed up and followed everything, it keeps telling me it’s either suspended or doesn’t exists 😳
Answer summary
The discussion revolves around various difficulties users face while trying to log in to a system for making appointment bookings for Laos. Users report issues such as accounts being suspended or not existing, error messages when attempting to log in, and the need for account resets. Recommendations include contacting support to cancel and recreate accounts, adjusting login methods like using lowercase emails, and considering different browsers or devices for access. The conversation captures the frustration with the system, highlighting improvement needs for the online booking process.
11 repliesnewest first
7

Click comment and we will ask for your email, then OTP, then name.

Tom ********
Tom ********
they definitely need to improve their system. it is a piece of crap, pardon my word there. When this first came out 3 months back, It took me 5 or so attempts (all on different days) to finally get in the system and book an appointment. And if you were to ask me how I did it then as opposed to the other times I was unable to, I would have to say it was just luck. I did the exact same thing I did the other times. Only it worked the 5th time. The other times, I got some error message like what the OP has been getting. very irritating.
Tom ********
Tom ********
could just be fear tactics? shrug?
Tom ********
Tom ********
enjoy. But don't cancel any appointments. Errr when was the last time you cancelled an appointment? :O! I was at the appointment page today, and it had a message about a 10 day penalty or something like that for cancelled appointments if you want to rebook. listed under the 'my appointments' page is this message:
*************************
Robert *******
Robert *******
I must have golden fingers or being a computer wizzard. I made an account directly after it became public. I log in every few days to tell the next available slots, I make appointments and I cancel them and it all still works perfect for me.
Tod *********
Tod *********
sometimes if you choose the "forgot password" option you can get it to reset
Joseph *********
Joseph *********
Send them an email and have them cancel your profile. Then create new account. I had to do this for my wife and they were quick and helpful.
Brady *********
Brady *********
I had to make my email all lowercase letters to log in the other day, wouldn’t let me otherwise
Sarah *********
Sarah *********
OP
I need my non B . Il try tomorrow from my laptop
Sarah *********
Sarah *********
OP
Iv just tried again keep getting sane message, doing it off my phone. Il try tomorrow off my laptop
Aaron ********
Aaron ********
It might depend on your browser too.
Robert *******
Robert *******
No problem just signed in. first slot availbale Friday 14 Jun for Non Immigrant Visa and Friday 21 Jun for Tourist Visa.

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