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What should I do if the 90-day reporting website for Thailand keeps crashing?

Thailand Visa 90 Day Reporting Online Immigration Services Technical Issues Expat Help Internet Explorer Chrome Reporting Procedures

Sep 18, 2017

7 years ago

Miish *********

ORIGINAL POSTER

90 days reporting online - can open the site but the page crashes once I started filling the form. 

Any suggestions to report online?

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TLDR : Answer Summary

Many users are experiencing technical difficulties with the Thai 90-day online reporting website, leading to crashes and freezes while filling out the forms. Suggestions include checking the website periodically as it may become available again, using Internet Explorer as it was previously known to function better, turning off pop-up blockers, and ensuring you're within the reporting window (15 days before to 7 days prior to reporting date). Some users report success using Chrome with an IE emulator add-on.

Richard *****

Taken me 30 mins to enter the details on the first screen!

Probably because there is 3 people trying to use the site at once! 😂

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Noel *************

Richard it won't work with any browsers except Internet Explorer. It takes a long time with other browsers to even enter one piece of information. Use Internet Explorer and you will fly through it.

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Tod *********

, there were reports that MS edge won't work.

You need an I/E from 7 on.

Try firefox with the I/E Emulator ad on

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Richard *****

It's actually MS Edge that I am using. Any reports of this not working? May have to switch to Firefox instead? Mind you, at this rate, it would have been quicker to head for Promenada and do it manually! 😁

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Richard *****

thanks Tod.

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Tod *********

try it again, because you should get this page

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Richard *****

After the CAPTCHA submit. I get a blank page.

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Tod *********

Do you mean what happens when you type in the CAPTCHA number on the first page and click submit

OR

What happens after you type in your address etc on the second page?

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Richard *****

D'oh! I thought I had but nope they were blocked. Can I resubmit or it that is now?

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Tod *********

did you turn off your pop up blocker?

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Richard *****

Well, I finally got the submit button to react but now there's a nice blank screen!

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Richard *****

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Miish *********

ORIGINAL POSTER

The site is back. But after entering one character..it freezes..

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Richard *****

What is supposed to happen after the submit button?

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Miish *********

ORIGINAL POSTER

Actually i switched from my laptop to desktop..and it works ok.

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Richard *****

I used Chrome. I'll try again with ie

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Tod *********

I am using I/E 9 and it works fine :/

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Miish *********

ORIGINAL POSTER

I am using I/E

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Tod *********

you sure you're using I/E? that freezing usually happens only in Chrome or Firefox. I just tried it to check the status of a report I did a while back and it worked fine with no hanging..

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Richard *****

You can type the whole word or number and then wait for it to fill in! I get 'site unresponsive' pop ups.

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Richard *****

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Tod *********

The 90 day reporting site is back online ;)

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Noel *************

Just tried to log-on to check the status of my own application and yes the website is indeed down. I honestly don't get why this website is so difficult for the immigration to maintain. I guess it will be another hour journey for me next week :/

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Noel *************

I will surely. Next Wednesday is my report day anyway so hopefully there will be some change within the week.

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Tod *********

well, I'd just keep checking it as they've gotten better at getting it back up and running lately

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Tod *********

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Miish *********

ORIGINAL POSTER

I hope the online reporting works again^^^. Saves a trip tp Samputprakarn.

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Bennie *******

Post it, you don't need to go anywhere

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Bennie *******

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Tod *********

It's definitely down right now,

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Thomas **********

A couple or few years ago IT only worked with IE.

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Thomas **********

A couple or few years ago I only worked with IE.

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Thomas **********

Try Internet Explorer

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Richard *****

Currently offline.

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Tod *********

:(

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Tod *********

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Miish *********

ORIGINAL POSTER

Will try again and post

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Tod *********

did it work for you?

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Tod *********

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Tod *********

Are you within the reporting window? 15 days before down until 7 days before your report date?

Turn off your pop-up blocker

ONLY fill out the information on the first page that has an asterisks next to it.

If when you enter the CAPTCHA number you get this warning, you can't use the online 90 day report program

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Miish *********

ORIGINAL POSTER

Can use chrome also?

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Thomas ********************

Yes. Should be possible with this

***************************************************************************************

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Thomas ********************

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Miish *********

ORIGINAL POSTER

I/E

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Tod *********

are you using I/E or Chrome with the I/E emulator add on?

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Tod *********

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