@Wal***
, you're a little off base. :/
I've tried close to 100 passports for people now since it came online back on April 1st 2015. I've got about 85% of them to go thru.
You have to have done one report in person to get into the data base, AND you have to be in an area where the immigration office will participate in the 90 day reporting online because some are cranky and won't do it.
It doesn't work for everyone but it does indeed work.