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What should I do if I encounter an error while filing my 90-day report online in Thailand?

90-day reporting Thai immigration visa IE11 technical issues online services BKK immigration Chaeng Wattana

Jul 12, 2018

6 years ago

ORIGINAL POSTER

Just tried doing my 90-day report online. I get this error message. I am using IE11 and it’s within correct days. Try again later or just visit immigration?

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TLDR : Answer Summary

The user faced an issue while attempting to submit their 90-day report online, receiving an error message while using Internet Explorer 11. Suggestions from commenters included changing the browser rendering to IE10, retrying later due to the inconsistent nature of online services, and ensuring the report is filed within the allowed time frame. Users also pointed out that some immigration offices do not participate in the online system, and prior in-person reporting may affect the process.

Johan ********

ORIGINAL POSTER

I went into developer tools in IE11 and changed rendering to IE10, and was able to complete the process.

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Mary ********

Duuuhhh! I knew that he system only works on 10. Apologies, somehow the fact you were using 11 escaped me.

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Mary ********

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Mary ********

On line is hinky at best, crap at worst. Try again later and when your patience runs out go visit immigration.

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Tod *********

Are you trying to report during the window of opportunity?

That's from 15 days before down until 7 days before your 90-day due date.

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Johan ********

ORIGINAL POSTER

I am due for report on July 24, so the time frame is ok.

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Johan ********

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Robert *******

It would help if you mentioned what immigration office you report to. Also verify that you have done at least one before in person at that office.

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Johan ********

ORIGINAL POSTER

I live in Bkk and went to Chaeng Wattana for my last 90-day reporting. So that is not the issue, the browser requirements is the problem here.

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Tod *********

I second that. Some immigration offices have "opted out" of participating in the 90 online program.

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Tod *********

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