What can I do if I can't complete my 90-day report online due to technical issues?

ok, we're done. Good Luck to the O/P but all we're doing is going around in circles. :(

If the 90 day online report system does not work, AND you’re within the proper timeframe, AND you already filed one 90 day report in person, there are some troubleshooting techniques you can use to try and get the system to work for you.

1. Make sure you’re filling in the information, and only the information, requested.

2. Make sure you are keying in the date and month correctly

3. Turn off any pop-up blockers

4. Turn off any auto-translate

5. Turn off any VPNs (Virtual Private Networks) that you may be using - including any data saving applications

6. If you’re using one of the applications, use the web-based system

7. If you’re using the web based system, try using a different browser and clear the cache.

8. Make sure your web browser isn’t automatically filling in the forms.

9. Make sure you aren’t confusing “O”(Oh) with “0” (zero)

10. If you’re keying your date manually, try using the drop-down date selection box

If the system still doesn’t work, then you may need to file it in person.

Try again tomorrow. I had the problem one time that it would not accept my email address. A few hours later it worked out fine.

It also won’t let you do it to early or if you are to late either I think it has to be at least 7 day before the report date but not more than 15 days. But Tod will clear that up as I’m only guessing

Turn off pop up blocker, turn off auto fill, turn off auto translate, use the calendar to select dates. remember your TM6 arrival departure card is TWO letters followed by FIVE numbers (those I's look like 1's and those O's look like 0's sometimes) DO NOT put in any flight data.

If you still get the error you're getting you have to go in person