Answered5 years ago
How can I successfully submit my 90-day report online in Thailand?
Has anyone been able to access the 90 report online? The network has been down for me. Thanks in advance
Answer summary
The discussion focuses on issues accessing the online 90-day report submission for expats in Thailand. While some users confirm the online portal is functional, others report submission errors and freezing issues, particularly with Google Chrome. Tips for troubleshooting include trying different browsers, such as Internet Explorer. Users also discuss alternatives for submitting the report via mail, noting potential differences in requirements between immigration offices.
18 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Lisa ********************
Depends if you did your last 90 day report during the
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weeks it wasn't working. It appears I did, went to immigration in person, but they haven't updated me on the system 😩. So I have to go in person again or send by mail.Lizzy ****
@Lisa *******************
Is the process to send by mail straightforward? I haven’t done that before. Lisa ********************
@Lizzy ***
check with the particular immigration office. Should be straightforward but all slightly different. Some accept photocopies of passport, visa, TM.6, with TM 47 (filled in with blue ink 🙄 usually) and some want all originals. Lizzy ****
@Lisa *******************
Just got it approved using explorer! 😀Lizzy ****
@Lisa *******************
It’s an option 😀.Lisa ********************
@Lizzy ***
mine is a 2.5 hour ferry each way with a stay over night due to lack of return same day boats. 🤦♀️ mail is straightforward. If you trust the post. Have copy of TM.47 ( download on line and print off) and send origional passport, TM.6 and prepaid return envelope. Or someone that you trust who is going can take and do report for you. Lizzy ****
@Lisa *******************
Easier to drive the four hours each way then. 😂 Lizzy ****
I tried more than once using my laptop (google chrome) yesterday and it didn’t work for me. It just froze after clicking submit and then advised me to contact my local immigration office.
Lisa ********************
@Lizzy ***
same same 
Don ********
@Lizzy ***
It worked with Explorer for me.Lizzy ****
@Don *******
Thanks for the típ, winner winner chicken dinner! 
Phill ******
try a different browser .
Doreen **********
Even though the page seems up and running, when I input my details and click 'Submit', I get an error message telling me to contact immigration.
Stuart *********
@Doreen *********
there’s lots of possible reasons for that. The main one seems to be that because the system was down for an extended period if you had any interaction with immigration whilst it was down the info on the system doesn’t match the info held for you so it means that you’d need to go in person to file it (or by mail), get the system info corrected and then the next reports should work online correctly. Doreen **********
@Stuart ********
Thanks
Tod *********
it is not down and both the mobile app and the online webportal work fine
***********************************************************************
Tina ******
OP@Tod ********
thanks ! will check it out againActivity
9 joined9
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