What should I do if I can't complete the online 90-day reporting for my Thai visa?

June 9, 2021
3 years ago
I am trying to do the online 90day report but the website doesn’t take me past the first page, does anyone know if there is again a problem with the site? I have done a 90 day report at immigration before and I am with in the 15 days for allowed online reporting.
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TLDR : Answer Summary
The user is experiencing problems with the online 90-day reporting system for their Thai visa, as the website doesn't allow them to proceed past the first page. They mention being within the allowed 15 days for reporting and ask if others are encountering similar issues. One comment suggests ensuring that they have agreed to the terms and conditions by scrolling to the bottom of the page.
Benjamin ******
Did you scroll all the way down and click “agree” to the terms and conditions?
Sheldon ****************
ORIGINAL POSTER
@Benjamin *****
yes I did.
Benjamin ******
@Sheldon ***************
What happens after you click “agree”? Did you get the form to fill in the 90 day report?
Sheldon ****************
ORIGINAL POSTER
@Benjamin *****
yes, it takes me to the first page filled in my name, passport number and tm number clicked accept and took me back to the first page.
Benjamin ******
@Sheldon ***************
When it took you back to the first page, did it give any error messages or notices about contacting immigration?

What operating system/ web browser are you using? Do you have auto-fill or auto-translate on?
Sheldon ****************
ORIGINAL POSTER
@Benjamin *****
I got the error message to contact immigration, I’m using windows and google Crome. I had the auto fill on but typed in all the info.
Benjamin ******
@Sheldon ***************
Now we’re getting somewhere…

I recommend using Microsoft Internet Explorer (if you still have it) or Microsoft Edge. Turn off any auto-translate features and autofill. If you still get the same message, you’ll have to file it in person 😞
Sheldon ****************
ORIGINAL POSTER
@Benjamin *****
thanks, will give it a go.
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