pop-up blockers are activated on what ever browser you're using, :/
If after you enter the CAPTCHA you can't get the second screen for the visa type, address, etc that is usually the reason.
Safari and Chrome for Mac seem to cause problems too.
Good Luck,
And I can report that
@Mike *****
was able to access the program via his mobile phone and successfully submit his 90 day report online.
Th, th, th that's all folks.... . :)