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What should I do if my visa application was canceled without explanation?

visa application Thailand visa immigration visa cancellation embassy procedures proof of funds visa reapplication expat advice

Apr 7, 2025

6 days ago

Rafael *********

ORIGINAL POSTER

I just got this answer, what can i do

I really can’t understand the reason

Can someone help me?

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TLDR : Answer Summary

The individual reports that their visa application was canceled, leading to confusion and the need for clarification on next steps. Community members speculate on potential reasons for the cancellation, such as mistakes in the application or issues related to previous immigration history. Suggestions include contacting the embassy for detailed information, consulting visa agents for assistance, reapplying, and investigating the possibility of a chargeback with the bank. Overall, the conversation reveals frustrations with the lack of transparency in the visa application process.

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Rey ******

Did they refund the money?

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Carlos *******************

It could be the middle name issue..added middle name when in your passport does not state it. Many people good canceled on that.

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Luis ******

Reply to the email 😌

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Nathan ************

Try calling the embassy for more info. I’m also wondering if a visa agent might be helpful for you to assist you with this. I’ve never used one before but they exist to make things easier for people. The number for the embassy in Hanoi is at the bottom of their website.

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Rafael *********

ORIGINAL POSTER

@Nathan ***********

ty man

Tomorrow i will do it when they start working

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Rafael *********

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Patrick **********

The same thing happened to be in Hanoi. I was sure I entered everything correctly but they said I hadn’t.

I then re applied and was approved.

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Rafael *********

ORIGINAL POSTER

@Patrick *********

How long to leave between each application?

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Rafael *********

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Wannikea *********

Do you currently hold another visa?

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Rafael *********

ORIGINAL POSTER

no

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Rafael *********

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Amit *******

Same with me too

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Rafael *********

ORIGINAL POSTER

sorry to hear that man, when did you applied man?

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Amit *******

@Rafael ********

i own multiple business , Travel co, in india dubai , Salon in bkk

But still they canceled visa application without any reason

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Amit *******

@Rafael ********

1 April 25 - 04 Cancelled

Applied digital nomads

2.2 m 10 years saving

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Greg ********

Your profile says you own a business in Bangkok. Probably why they refused.

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Tim ***********

At which embassy or consulate did you apply?

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Amit *******

@Tim **********

india , New delhi

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Medha ***

was it before or after you made the payment??

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Amit *******

1 April i applied 11 am

Payment deposit in bank via cash

3 pm Status change - Document check -next day Pending approval - Additional documents - Again pending Approval

4th April Visa application canceled

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Medha ***

did you apply again ?

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Amit *******

not yet , but may h next year

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Medha ***

fair, good luck

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Rafael *********

ORIGINAL POSTER

hanoi

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Rafael *********

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Sar ****

Why don't they tell the applicants what's wrong with their application 🤯😴

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Christopher ***********

Exactly! It’s immoral to accept money, refuse to provide the service and not inform why!

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Christopher ***********

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John *********

I doubt they will respond. There are standard checks they do on everyone, do you have any form of previous arrest, criminal record, previous over stays etc I don't know but they will turn you down if that's the case but only you know this. Of course it vould be something else, which bank did you use for proof of funds?

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Rafael *********

ORIGINAL POSTER

i got you point, but hopefully my criminal record is clean, i have nothing

I used the same bank account that i have my proof of funds

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John *********

@Rafael ********

I heard some have used Wise personal or business account which maybe a problem? Otherwise not sure what else? Which type of option in the DTV did you choose, remote worker, freelancer, one of the soft options cooking class etc?

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Rafael *********

ORIGINAL POSTER

soft power muaythai

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Rafael *********

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John *******

those would lead to rejections, but this is a cancellation

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John *********

👍

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John *********

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Christopher ***********

Not informing you why they cancelled your application isn’t acceptable. You don’t know what they consider to be wrong so you can’t avoid repetition. I would contact your bank/credit card company and request a chargeback. There has been a report of someone doing this. Their bank asked the Embassy for an explanation. Embassy didn’t respond thus bank authorised the chargeback.

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Rafael *********

ORIGINAL POSTER

@Christopher **********

thanks for the information, tomorow mornig i will try go to the embassy then if they cant solve my problem i will try it...

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Anonymous ******************

@Rafael ********

email them

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Anonymous ******************

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แดนนี่ ***********

There’s nothing to “understand”based on what they responded to you and nothing you can do unfortunately. How do you want people to help? 😅just have to try again…

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Andre *********

@แดนนี่ **********

this was a pointless comment mate

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Rafael *********

ORIGINAL POSTER

thanks for your comment, next time keep it for you

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Rafael *********

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Elías ********

Didn't you mention before than your X country passport was issued at Y country?

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Rafael *********

ORIGINAL POSTER

Nop, i put the same country

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James ********

@Rafael ********

what were you applying for?

Workcation or Soft Power ?

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Rafael *********

ORIGINAL POSTER

soft power- Muay Thai

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Rafael *********

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Wannikea *********

@Rafael ********

what does your passport say for place of issue, or Issuing Authority?

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Elías ********

@Rafael ********

I mean, I'm not asking about what you wrote, rather, is that your case? A passport from let's say Portugal issued at the Portuguese Embassy in Thailand or China? I'm asking because this has been a cause for many rejections.

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Elías ********

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Anonymous ******************

Hold on a second… weren’t you the guy who mentioned in your previous (now edited) post that you had an interview request at the embassy, but were worried you couldn’t make it because you had a tattoo appointment on the same day?

If I’m remembering correctly, what ended up happening with the embassy appointment? Did you go or not?

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James ********

Anonymous participant 975 I believe that fella made application in Jakarta

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Tammi *****

Anonymous participant 975 It was JKT, this one's Hanoi

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Anonymous ******************

noted, thanks.

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Anonymous ******************

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Rafael *********

ORIGINAL POSTER

but i saw that post as well

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Rafael *********

ORIGINAL POSTER

Anonymous participant 975 nooo, this was not me

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Anonymous ******************

@Rafael ********

apologies for misunderstanding. Maybe worth contacting the embassy directly and find out why the application was cancelled. at least then when you reapply you’ll know what to check for or change..

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John *******

Anonymous participant 975 Others have tried and not succeeded in getting anything. Still can’t hurt to try, but good chance that he won’t hear anything.

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John *******

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John *******

It means you most likely entered something incorrectly. Nothing you can do, it is canceled and fee lost. Can start over and reapply though.

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Rafael *********

ORIGINAL POSTER

man but i did it right, i already review my application

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John *******

@Rafael ********

: Not sure what else anyone on here can tell you then. The main reasons for cancellation (not a rejection) is incorrect data. The website scans your jpeg photo and enters it into the cells, but is notoriously known to make errors when doing this. At this stage, only option is to apply again. Many who have had similar issue apply again and triple check everything and then get approved. The downside is Songkran is at the end of the week, so it will take time to reapply and wait .

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John *******

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Dong ******

Basic information wrong

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Rafael *********

ORIGINAL POSTER

but its everythig right ...

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John *******

@Rafael ********

What did you list as passport place of issue?

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Dong ******

@Rafael ********

hehe

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Rafael *********

ORIGINAL POSTER

Portugal, my nacionality

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Tim ***********

@Rafael ********

What is written on your passport under the section "Authority" ? This is actually the place of issue

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Anonymous ******************

@Tim **********

exactly, that’s the correct answer. Appears that the OP entered Portugal which is Incorrect. As you said, it should be whatever is under authority.

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John *******

@Rafael ********

- ok, because some people who lost a province or the embassy(if they got the visa while out of home country) receive this cancel message. But it sounds like you were correct and entered your country. Middle name versus second first name also catches this error too, or being in the wrong jurisdiction. For example if you apply via Hanoi but are physically in DaNang

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John *******

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