Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

What should I do if my visa application was canceled without explanation?

Apr 7, 2025
a year ago
Rafael *********
ORIGINAL POSTER
I just got this answer, what can i do

I really can’t understand the reason

Can someone help me?
3,822
views
114
all likes
61
replies
19
users
TLDR : Answer Summary
The individual reports that their visa application was canceled, leading to confusion and the need for clarification on next steps. Community members speculate on potential reasons for the cancellation, such as mistakes in the application or issues related to previous immigration history. Suggestions include contacting the embassy for detailed information, consulting visa agents for assistance, reapplying, and investigating the possibility of a chargeback with the bank. Overall, the conversation reveals frustrations with the lack of transparency in the visa application process.
Rey ******
Did they refund the money?
Like
Reply
Carlos *******************
It could be the middle name issue..added middle name when in your passport does not state it. Many people good canceled on that.
Like
Reply
Luis ******
Reply to the email 😌
Like
Reply
Nathan ************
Try calling the embassy for more info. I’m also wondering if a visa agent might be helpful for you to assist you with this. I’ve never used one before but they exist to make things easier for people. The number for the embassy in Hanoi is at the bottom of their website.
Like
Reply
Rafael *********
ORIGINAL POSTER
@Nathan ***********
ty man

Tomorrow i will do it when they start working
Like
Reply
Reply to
Rafael *********
Reply
Patrick **********
The same thing happened to be in Hanoi. I was sure I entered everything correctly but they said I hadn’t.

I then re applied and was approved.
Like
Reply
Rafael *********
ORIGINAL POSTER
@Patrick *********
How long to leave between each application?
Like
Reply
Reply to
Rafael *********
Reply
Wannikea *********
Do you currently hold another visa?
Like
Reply
Rafael *********
ORIGINAL POSTER
no
Like
Reply
Reply to
Rafael *********
Reply
Amit *******
Same with me too
Like
Reply
Rafael *********
ORIGINAL POSTER
sorry to hear that man, when did you applied man?
Like
Reply
Amit *******
@Rafael ********
i own multiple business , Travel co, in india dubai , Salon in bkk

But still they canceled visa application without any reason
Like
Reply
Amit *******
@Rafael ********
1 April 25 - 04 Cancelled

Applied digital nomads

2.2 m 10 years saving
Like
Reply
Greg ********
@Amit ******
Your profile says you own a business in Bangkok. Probably why they refused.
Like
Reply
Tim ***********
@Amit ******
At which embassy or consulate did you apply?
Like
Reply
Amit *******
@Tim **********
india , New delhi
Like
Reply
Medha ***
@Amit ******
was it before or after you made the payment??
Like
Reply
Amit *******
@Medha **
1 April i applied 11 am

Payment deposit in bank via cash

3 pm Status change - Document check -next day Pending approval - Additional documents - Again pending Approval

4th April Visa application canceled
Like
Reply
Medha ***
@Amit ******
did you apply again ?
Like
Reply
Amit *******
@Medha **
not yet , but may h next year
Like
Reply
Medha ***
@Amit ******
fair, good luck
Like
Reply
Rafael *********
ORIGINAL POSTER
hanoi
Like
Reply
Reply to
Rafael *********
Reply
Sar ****
Why don't they tell the applicants what's wrong with their application 🤯😴
Like
Reply
Christopher ***********
@Sar ***
Exactly! It’s immoral to accept money, refuse to provide the service and not inform why!
Like
Reply
Reply to
Christopher ***********
Reply
John *********
I doubt they will respond. There are standard checks they do on everyone, do you have any form of previous arrest, criminal record, previous over stays etc I don't know but they will turn you down if that's the case but only you know this. Of course it vould be something else, which bank did you use for proof of funds?
Like
Reply
Rafael *********
ORIGINAL POSTER
@John ********
i got you point, but hopefully my criminal record is clean, i have nothing

I used the same bank account that i have my proof of funds
Like
Reply
John *********
@Rafael ********
I heard some have used Wise personal or business account which maybe a problem? Otherwise not sure what else? Which type of option in the DTV did you choose, remote worker, freelancer, one of the soft options cooking class etc?
Like
Reply
Rafael *********
ORIGINAL POSTER
@John ********
soft power muaythai
Like
Reply
Reply to
Rafael *********
Reply
John *******
@John ********
those would lead to rejections, but this is a cancellation
Like
Reply
John *********
Like
Reply
Reply to
John *********
Reply
Christopher ***********
Not informing you why they cancelled your application isn’t acceptable. You don’t know what they consider to be wrong so you can’t avoid repetition. I would contact your bank/credit card company and request a chargeback. There has been a report of someone doing this. Their bank asked the Embassy for an explanation. Embassy didn’t respond thus bank authorised the chargeback.
Like
Reply
Rafael *********
ORIGINAL POSTER
@Christopher **********
thanks for the information, tomorow mornig i will try go to the embassy then if they cant solve my problem i will try it...
Like
Reply
Anonymous ******************
@Rafael ********
email them
Like
Reply
Reply to
Anonymous ******************
Reply
แดนนี่ ***********
There’s nothing to “understand”based on what they responded to you and nothing you can do unfortunately. How do you want people to help? 😅just have to try again…
Like
Reply
Andre *********
@แดนนี่ **********
this was a pointless comment mate
Like
Reply
Rafael *********
ORIGINAL POSTER
thanks for your comment, next time keep it for you
Like
Reply
Reply to
Rafael *********
Reply
Elías ********
Didn't you mention before than your X country passport was issued at Y country?
Like
Reply
Rafael *********
ORIGINAL POSTER
Nop, i put the same country
Like
Reply
James ********
@Rafael ********
what were you applying for?

Workcation or Soft Power ?
Like
Reply
Rafael *********
ORIGINAL POSTER
soft power- Muay Thai
Like
Reply
Reply to
Rafael *********
Reply
Wannikea *********
@Rafael ********
what does your passport say for place of issue, or Issuing Authority?
Like
Reply
Elías ********
@Rafael ********
I mean, I'm not asking about what you wrote, rather, is that your case? A passport from let's say Portugal issued at the Portuguese Embassy in Thailand or China? I'm asking because this has been a cause for many rejections.
Like
Reply
Reply to
Elías ********
Reply
Anonymous ******************
Hold on a second… weren’t you the guy who mentioned in your previous (now edited) post that you had an interview request at the embassy, but were worried you couldn’t make it because you had a tattoo appointment on the same day?

If I’m remembering correctly, what ended up happening with the embassy appointment? Did you go or not?
Like
Reply
James ********
Anonymous participant 975 I believe that fella made application in Jakarta
Like
Reply
Tammi *****
Anonymous participant 975 It was JKT, this one's Hanoi
Like
Reply
Anonymous ******************
@Tammi ****
noted, thanks.
Like
Reply
Reply to
Anonymous ******************
Reply
Rafael *********
ORIGINAL POSTER
but i saw that post as well
Like
Reply
Rafael *********
ORIGINAL POSTER
Anonymous participant 975 nooo, this was not me
Like
Reply
Anonymous ******************
@Rafael ********
apologies for misunderstanding. Maybe worth contacting the embassy directly and find out why the application was cancelled. at least then when you reapply you’ll know what to check for or change..
Like
Reply
John *******
Anonymous participant 975 Others have tried and not succeeded in getting anything. Still can’t hurt to try, but good chance that he won’t hear anything.
Like
Reply
Reply to
John *******
Reply
John *******
It means you most likely entered something incorrectly. Nothing you can do, it is canceled and fee lost. Can start over and reapply though.
Like
Reply
Rafael *********
ORIGINAL POSTER
@John ******
man but i did it right, i already review my application
Like
Reply
John *******
@Rafael ********
: Not sure what else anyone on here can tell you then. The main reasons for cancellation (not a rejection) is incorrect data. The website scans your jpeg photo and enters it into the cells, but is notoriously known to make errors when doing this. At this stage, only option is to apply again. Many who have had similar issue apply again and triple check everything and then get approved. The downside is Songkran is at the end of the week, so it will take time to reapply and wait .
Like
Reply
Reply to
John *******
Reply
Dong ******
Basic information wrong
Like
Reply
Rafael *********
ORIGINAL POSTER
but its everythig right ...
Like
Reply
John *******
@Rafael ********
What did you list as passport place of issue?
Like
Reply
Dong ******
Like
Reply
Rafael *********
ORIGINAL POSTER
Portugal, my nacionality
Like
Reply
Tim ***********
@Rafael ********
What is written on your passport under the section "Authority" ? This is actually the place of issue
Like
Reply
Anonymous ******************
@Tim **********
exactly, that’s the correct answer. Appears that the OP entered Portugal which is Incorrect. As you said, it should be whatever is under authority.
Like
Reply
John *******
@Rafael ********
- ok, because some people who lost a province or the embassy(if they got the visa while out of home country) receive this cancel message. But it sounds like you were correct and entered your country. Middle name versus second first name also catches this error too, or being in the wrong jurisdiction. For example if you apply via Hanoi but are physically in DaNang
Like
Reply
Reply to
John *******
Reply
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.