I'm trying to update my TM-30 online for the first time by myself and keep getting this error message but when I click "OK" it doesn't indicate what needs to be fixed. The visa agent who did it for me the first time shortly after switching to the elite visa said the system is unstable and doesn't work for many people. Is that true? Or am I doing something wrong? Thanks!
TLDR : Answer Summary
A user is experiencing difficulties updating their TM-30 online for the first time, receiving an error message without any clear indications of what to fix. They mention a visa agent's comments about the online system's instability. Community members respond with suggestions, such as not needing to update if there has been no change in residence, using Google Chrome for better compatibility, and disabling auto-translate to avoid glitches.