How can my landlord access her account to register a TM30 if it's already registered?

Nov 14, 2021
3 years ago
Jules *******
ORIGINAL POSTER
Hello, My apologies if this has already been asked; I can’t seem to find any existing information.

My landlord is trying to register a TM30 online, but it’s saying that this house is already registered, so it won’t accept it. She can’t remember registering anything before . . . Any ideas how she can access her account or whatever she needs to do to get this done? Thanks so much in advance.
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TLDR : Answer Summary
A landlord is facing an issue attempting to register a TM30 online, receiving a message that the house is already registered. Suggestions include using the 'forgot password' option to regain access to her account or visiting an immigration office in person, as requirements may vary by location.
Benjamin ******
Ok ya’ll. Different immigration offices have different requirements. Giving advice that applies to Kanchanaburi would not be helpful for someone using Nakhon Pathon or elsewhere. Thank you
Tod *********
Select forgot password in the choices and see if that works

Otherwise she's goes in person or you do
Benjamin ******
@Kevin *******
where did that screenshot come from?
Ellie *******
@Kevin *******
for what reason for TM28? Your capture says CW, not even in Surat Thani immigration main office area..
Jules *******
ORIGINAL POSTER
@Kevin *******
thank you!
Jules *******
ORIGINAL POSTER
@Tod ********
, thank you! She can't come with me, as I now have to travel to Samui office (from Phangan) to get my stamp transferred to a new passport before I can let me apply for the extension (Phangan said they couldn't transfer). But if I take the TM30 form, copy of her ID and house registration and rental contract with me, will this be sufficient for me to apply in person? Thank you very much for your help.
Isac *******
@Jules ******
Is this form the POWER OF ATTORNEY?????
Kevin ********
@Isac ******
something like that
Kevin ********
@Jules ******
I think there is a form for her to sign for you to do it check it out and print it off get her to sign it.
Benjamin ******
@Jules ******
>But if I take the TM30 form, copy of her ID and house registration and rental contract with me, will this be sufficient for me to apply in person?

Honestly, I don't know. You should post this on one of the many islander groups, OR contact the various immigration offices in Surat Thani Immigration Office yourself. They have a website with e-mail addresses and telephone numbers for each immigration office.

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Jules *******
ORIGINAL POSTER
@Benjamin *****
will contact Surat Thani. Many thanks - as ever - for your help 🙏😊
Sharon *********
@Tod ********
we go in person, the tm30 app works only with iPhone now
Tod *********
@Sharon ********
BOTH mobile apps work, android and iPhone, the bug seems to be in the online website when you try to save data
Mike ******
@Tod ********
Can download the TM30 app on Goggle Playstore? If so, whats it's name? Thanks in advance. 🙏
Benjamin ******
@Mike *****
Apple:

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Android

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Roger *******
does anyone know can my landlord use those apps to rapport the tm30 ‚for me‘. i rent his apartment in bkk and just arrived back last saturday
Benjamin ******
@Roger ****
If the online applications work, he can use them
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