How can I quickly obtain my Thailand Pass for travel from Singapore to Phuket?

Dec 11, 2021
3 years ago
Ashley **********
ORIGINAL POSTER
*Update*

Sunday evening the pass got rejected as suspected it would! This morning we got up early and called the +6622035000 (and dial 33001 once connected) and we actually got through to someone 🙌 she told us why it got rejected and we sent the corrected documents and we all got our Thaipass about 2 hours later 🙌🙌😅😅. Thanks for all the advice!

Hi all, I’ve had a quick search but not finding what I need. We’re in Singapore and due to fly to Phuket on Wednesday and we still don’t have our Thaipass. If we wait the full 7 days it will be too late (issues with daughters passport hence why we left it so late). It’s been a few days now and still no answer. We believe we entered all the correct details that people have said got them an instant answer so it’s very frustrating! We’ve also been trying various numbers (and emails) and can’t get through to anyone 😅. Does anyone have any numbers that worked or words of wisdom they’d like to impart, I’d be forever grateful 🙌. Thanks for listening to my ramblings!
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TLDR : Answer Summary
A user shared their experience of having their Thailand Pass application initially rejected but successfully resolved the issue by contacting the support line and providing corrected documents. They also expressed concern about their upcoming flight from Singapore to Phuket, highlighting the urgency in receiving their pass. The community suggested various strategies including reapplying, contacting the embassy, and utilizing services that expedite applications. Several commenters provided their own success stories and suggestions, reflecting the varying processing times for the Thailand Pass.
Erik ******************
Go to AQ.in.th and just pay them $90 to do it. You'll almost certainly have your Thailand Pass the same day.
Ray ******
I'm in Singapore, got my pass on second attempt in 48 hours. I fly Sunday.
Ashley **********
ORIGINAL POSTER
@Ray *****
that’s great news!
Lisa ********************
@Robert ********
contact him. He will help for a small fee. Guaranteed Thai Pass, very fast
Anchal ********
Pls speak to ms. sainampueng Rodcharoen. She immediately approved for us.

Her no- +6622035000(ext-33001)
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Carsten *********
I imagine they have a FB page, just write PM , I think for me that got the ball rolling
Josh ***********
Waited 8 days first time no reply. Reapplied with QR code for vaccine 2nd time, approved in 2 minutes after submitting.
John *********
Maybe try these guys, they can expedite your existing application or start a new one, typical get results within a day or two…we used them and they did the job.

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Russell ******
On the 7th day I sent a follow up email with relevant details and told them I'd wasted an hour and a half on hold on the phone lines. 2 hrs later I got accepted and QR code.
Del **********
Should just get royal vacations to do it 5 days it took and they are Thai people so get things done faster
Sean **********
Try reapplying I had to second time rejected 3rd time accepted in about 6 hours
Ashley **********
ORIGINAL POSTER
Thanks for all your help! We’re applying again, 3rd time lucky. We must have done something wrong along the process. So frustrating that we can call someone and find out!! Still could be too late but fingers crossed! 😬😅
Joakim ********
@Ashley *********
some get it very fast. Others take time. Heard alot of people got it in hours, others in 3-4 days and some around 7 days. I got mine on day 7. I would rather try to call the numbers from their website or mabye use trunk to get help. Over reapplying over and over 🤔
Olga **********
@Ashley *********
where did you book your PCR test from? Will it be specifically saying RT PCR test, right? I still haven’t booked mine 🙃
Ashley **********
ORIGINAL POSTER
@Olga *********
we got ours done at Newcastle clinic. It was brutal 😅
John *********
You might want to apply again for the Thailand Pass to see if that hurries things up. Some people say you should not do this because it slows down the system but I was afraid I had not submitted the correct insurance certificate so I did a second application. I got two approvals the following day.
Kiran ********
I am currently on day 8. Still waiting for the approval. On Monday I will be sending a follow-up and I will also be copying the Thai embassy in Singapore. I have heard that this might work 🤞🏽🤞🏽
Ashley **********
ORIGINAL POSTER
@Kiran *******
hope you managed to get through to someone!
Kiran ********
@Ashley *********
i got my approval yesterday 💃🏼
Ashley **********
ORIGINAL POSTER
Yay! Everyone up for a party in Thailand to celebrate 😂🥳??!!
Kiran ********
@Ashley *********
💯 so excited now
Olga **********
I’m in the same situation, applied with qr code files etc last week and still waiting. I know that Friday was a public holiday in Thailand, but still….
Mai ******************
Following. Same situation
Michael ********
You had your vaccination in Singapore ? If so QR code should work fine

Phone embassy on Monday its betted to phone after 2 pm
Ashley **********
ORIGINAL POSTER
@Michael *******
yes we did. We sent off with QR codes. We need to do our covid tests on Monday. It’s all cutting it too fine 😅.
Benjamin ******
Have you tried contacting them? Read:

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Ashley **********
ORIGINAL POSTER
@Benjamin *****
thanks, been trying these. Lots 😅
Sheree ********
Just in case anyone is after the number Karim mentions above, he asked me to post it here - it’s +6622035000 or +6625728442. He had success after pressing 9 for English and then option 2. I have been trying both numbers and unable to get through yet but I’ve seen other posts with people having success!
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or +
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. He had success after pressing 9 for English and then option 2. I have been trying both numbers and unable to get through yet but I’ve seen other posts with people having success!
Benjamin ******
@Ashley *********
Even by e-mail? You are following the instructions on the Medium blog, right?
Karim ***************
@Benjamin *****
these numbers as well as email don’t work. I have the magic number, I will pass on now.
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