Why was my Thailand Pass denied despite having uploaded the AQ Hotel booking confirmation from Agoda?

The denial of the Thailand Pass application may be due to not providing an official booking confirmation directly from the hotel, rather than just a booking from online platforms like Agoda. Users have reported that obtaining a confirmation letter directly from the hotel is crucial, as many hotels delay in communication and may not acknowledge third-party booking confirmations swiftly. It is also important that the hotel is a SHA Plus certified establishment and that the booking includes provisions for airport transfer and COVID-19 tests. Sharing personal experiences, many commenters suggest that direct communication with the hotel, ensuring all necessary documents are uploaded correctly, and verifying the hotel’s compliance with SHA Plus requirements can improve the approval chances.