How can I manage my hotel reservation confirmation while applying for a Thailand Pass and tourist visa from Nepal?

So the hotel reservation confirmation is taking some time, waited 4 days since payment was confirmed as delivered by my bank in full. My questions are, the hospital paper that you get sent from the Aq, can I sign it on the spot or do I have to sign scan then email? Also can I apply for the Thailand pass while applying for tourist visa, tourist visa takes 3-4 working days here in Nepal. & this confirmation of reservation & payment not yet sent to me is stopping everything, for some reason they requested the AQ confirmation for the tourist visa here in Nepal..........