I didn't know that China is already cashless 100% and they can just take control of your account by not doing a thing that the government doesn't like.
For my cashless meaning is to try as much it can and turn physical cash to exchange easier than a banknote or coin and give convenience to tourist travel in Thailand as much they can.
Some rumors spread that the government gonna tracking their sale and force them to pay taxes. But for those who don't receive money from promptpay or QR it is like they just cut a good channel to get money.
Can I say Thailand is working on it. I am really sorry for any inconvenience that happen to you before. I was work in a bank for a few years but now I study a master's degree with the hope of getting smarter.
Now I have a foreign friend who says the same thing as you. So I decided to create this questionnaire to make sure If QR payment is the right way to go help people like you, why do we not push more effort to work in this way. I believe If it's really easy to do that it's not gonna have this conversation happen.
Good question! Cash is made by the central bank of each country in Thailand, called the Bank of Thailand, which tries to make a stable economy of Thailand by using fiscal policy.