The image is in Thai. Most foreigners don't read Thai.
Tod, to his credit, is good at Thai. However, he wrote a comment in English that was not clear to us and when we ask questions about Tod's comment he refers to the Thai image.
As I said, I did a TM30 last year and I'm living at the same condo so, from what I've read from officialdom, I don't have to do another one unless I move to a new condo. However, as Monti says, you never know how they will interpŕet the rules.
If I self-file while my condo owner is waiting for an online username and password, will that cancel the online process that he started or will he eventually get the username and password?