I rang the Australian embassy and they didn’t know anything about it . She said to talk to the immigration office in my area and to Thai airways . I said I have tried to contact Thai airways and they aren’t answering their phones . She knew about that and said you will have to go to Bangkok and talk them in their offices .
That’s all I have to date . My brothers flight was cancelled for the 24 April 2020 and he can’t get back home to Brisbane Australia.