i was a qualified financial advisor for 35 years in South Africa and k ow how underwriters and claims work—my best advice without getting into specifics is to lodge a complaint with the ombudsman who will intervene and make a decision
you need to elaborate why they are not paying—everybody is underwritten individually —its not a medical aid—so you need be specific about why they are not paying—too many different reasons they might have to settle the claims
Full disclosure is required at signing time —not at claim stage—Insurance is run as a business—they would all be out of business if they we paying out for non disclosed illnesses or conditions—ask for a copy of the terms and conditions from the company including ALL the exclusions you will be subjected too—BEFORE you sign
well my point is you guys are all advertising your gross before tax returns—but you need pay tax on the interest so that is not your net return that you receive in your hands—not sure whether they deduct tax at source in Oz or not—but that’s what happens in Thailand—anyway Thai have approved and are in the process of gazetting—in future if you more than 180 days per year—you will be taxed on your WORLD WIDE INCOME—so if you not paying tax there—you will be paying tax on it in Thailand soon after gazetted
well in a way thats bad news—cause you will have to pay tax from 1 jan 2024 on it here in Thailand if you bringing the interest here—furthermore Thai revenue have approved and are gazetting that in future if you live here more than 180 days you will be TAXED ON YOUR WORLDWIDE INCOME—so in future it WILL be taxed