Just wanted to give a shout out to the Immigration office in Udon Thani regarding my 30 day extension following 60 day visa exempt. In and out within about 40 minutes, they were very helpful and spoke English well. I only had to give them 2000 baht, my passport and tell them where l was staying and they did all the paperwork and took my photo with no further questions asked. Job well done.

Hello! I've applied for a refund from thai smile yesterday and i haven't received any update from them yet. How much time would they normally take to process the refund? I have submitted a form on their website asking for a refund as per terms and conditions and it said that I'm eligible for a refund after paying cancellation fee. But, the status of the refund is still pending. I have sent them an email but i haven't got a response yet. Has anyone applied for a refund from them before? If yes, how was your experience? How many days would they take to process the refund?

Who's still waiting for a Thai Airways refund or travel voucher from March 2020??

Did you book through a travel agent, if so where are you with your refund/travel voucher now?

Heads up for Bangkok Bank customers. Apparently the app is down for the day.

An update on Phuket Immigration services.

There’s maybe some value in here for others...

I was very pleased as it was early afternoon, and I was in and out in about 20 minutes for two services done, one after the other...

First service was a Certificate of Residency, my address was current, 90 day reporting current and extension of stay in order. Volunteer smiled, gave me a form, showed me where to complete, showed me and marked with paperclips the three passport items required to be photocopied, and that a photo was required. Form completed, photocopies made, signed and dated, photo obtained I returned to volunteer, more smiles and polite chit chat, and the magic number slip printed.

Sit briefly, then called to desk 5, more politeness, 300 baht paid, sit briefly again. Called to desk 4, certificate provided with passport. Fast, courteous, done with smiles.

Second service asked of volunteers ad-hoc, is my 90 day reporting in range for 9 June? Pleasantly answered yes, another magic slip provided. No time to sit, called immediately to desk 2, greeted by a quietly singing man. Smiles, pleasant chit chat, reporting form completed by him, signed by me, passport stapled, respectful, friendly, courteous and relaxed.

A thank you to volunteers, returned with a beaming smile and I was done...

I like visiting Phuket Immigration.

One day I may stop fearing it... 5555