What is the experience of using Tune insurance for expats in Thailand?

Dec 7, 2021
3 years ago
Brendan ********
ORIGINAL POSTER
Has anyone used Tune insurance? I paid and need to contact them about a minor detail before I depart. No replies or answers to calls. Do they provide real cover? Can I extend or change if I stay lionger?
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TLDR : Answer Summary
The original poster expresses concern over communication issues with Tune Insurance after purchasing a policy and wanting to clarify details before departure. The comments provide mixed experiences, with some users recommending contacting a specific individual for assistance, while others emphasize the benefits of using agents for insurance in Thailand. A user shares a positive claim experience, indicating that Tune Insurance processed their hospital bill quickly.
Declan ***********
Mr Prakan really on the Ball - (Well for me anyway)...... :-)
Brett **********
Was a holiday weekend so maybe why you hadn't had reply. You heard anything back yet?
James ********
Contact
@Arawan ******
. In Thailand...she has LUMA Tune insurance. And can help you. She has helped over 3000 expats get the correct insurance for their stay in Thailand
Dick **********
Interesting. I had an accident and Tune paid the hospital bill within two weeks
Wyn **********
Always buy Thai policies with agent coz you will need them .
Jo ****
I used it to come back in Dec 2020. I then bought 1 year from them. Dont know what will happe in march when it expires as soon after that ill be 75.
Gordon *********
@Jo ***
please take care of yourself old man
Bobby ********
Did you buy through an agent?
Declan ***********
@Brendan *******
: I found Mr Prakan brilliant as I messed up my original Dates / 👻
Paulus *********
Email them direct, I used them and needed to change date. They got back to me straight away
Brendan ********
ORIGINAL POSTER
@Bobby *******
MisterPrakan. Also no replies.
Bobby ********
Brendan Linane. Ah ok. Next time use Arawan Namak or Robert Jackson. Good support. Doesn't help you this time I know but keep it in mind for the future
Brendan ********
ORIGINAL POSTER
James ********
@Peter *********
nope not the cheapest anymore. Ask
@Arawan ******
. As she has a real health policy which costs less than the Covid only policy you suggested.
Andy *******
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