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What is the experience of using Tune insurance for expats in Thailand?

Tune insurance expat insurance Thailand insurance providers customer service insurance claims visa regulations

Dec 7, 2021

3 years ago

Brendan ********

ORIGINAL POSTER

Has anyone used Tune insurance? I paid and need to contact them about a minor detail before I depart. No replies or answers to calls. Do they provide real cover? Can I extend or change if I stay lionger?

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TLDR : Answer Summary

The original poster expresses concern over communication issues with Tune Insurance after purchasing a policy and wanting to clarify details before departure. The comments provide mixed experiences, with some users recommending contacting a specific individual for assistance, while others emphasize the benefits of using agents for insurance in Thailand. A user shares a positive claim experience, indicating that Tune Insurance processed their hospital bill quickly.

Declan ***********

Mr Prakan really on the Ball - (Well for me anyway)...... :-)

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Brett **********

Was a holiday weekend so maybe why you hadn't had reply. You heard anything back yet?

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James ********

Contact

. In Thailand...she has LUMA Tune insurance. And can help you. She has helped over 3000 expats get the correct insurance for their stay in Thailand

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Dick **********

Interesting. I had an accident and Tune paid the hospital bill within two weeks

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Wyn **********

Always buy Thai policies with agent coz you will need them .

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Jo ****

I used it to come back in Dec 2020. I then bought 1 year from them. Dont know what will happe in march when it expires as soon after that ill be 75.

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Gordon *********

please take care of yourself old man

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Gordon *********

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Bobby ********

Did you buy through an agent?

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Declan ***********

@Brendan *******

: I found Mr Prakan brilliant as I messed up my original Dates / 👻

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Paulus *********

Email them direct, I used them and needed to change date. They got back to me straight away

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Brendan ********

ORIGINAL POSTER

MisterPrakan. Also no replies.

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Bobby ********

Brendan Linane. Ah ok. Next time use Arawan Namak or Robert Jackson. Good support. Doesn't help you this time I know but keep it in mind for the future

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Brendan ********

ORIGINAL POSTER

Thanks

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James ********

@Peter *********

nope not the cheapest anymore. Ask

. As she has a real health policy which costs less than the Covid only policy you suggested.

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James ********

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Andy *******

Contact

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Andy *******

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