Ask question
This is NOT an official government website. We are an independent resource providing information and assistance to travelers.

Why was my 90-day online reporting rejected this time?

Dec 14, 2024
a year ago
Gerald ********
ORIGINAL POSTER
Just had my 90-day reporting rejected, this is the first time 90-day online reporting after the 90-day reporting in person
4,125
views
86
all likes
41
replies
17
users
TLDR : Answer Summary
The original poster faced rejection for their first online 90-day reporting after completing their previous in-person report. Comments highlight various experiences, emphasizing the importance of timing for submissions, particularly the new rules about reporting within a specific timeframe and potential issues with the online system. Several users suggest that first-time reporting after a trip must be done in person and that mistakes in information provided can lead to rejection. Suggestions and alternatives include submitting early or using mail for reliability.
90 DAY REPORTING RESOURCES / SERVICES
  • Use the trusted Thailand 90 Day Reporting Serviceto get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Mac *********
I’ve been denied twice in two years—once for applying too early and once for leaving the country, which reset the process. Thankfully, I have plenty of time now to walk to immigration and enjoy people-watching.
Like
Reply
Gerald ********
ORIGINAL POSTER
@Mac ********
Hopefully now I've got the right info I can do it right and not have to go to immigration till I need to renew it next year for another year
Like
Reply
Reply to
Gerald ********
Reply
Nick ************
I never have my 90 day report rejected on line now. I always do tm30 registration directly before 90 day so the addresses are sure to match. If the addresses do not match then your 90 day report will be rejected. The system us working much better than it used to.
Like
Reply
Mac *********
You can only apply 7 days before or up to 3 days after the due date, and make sure your entry date is correct.
Like
Reply
Graham ******
@Mac ********
Wriong It's now 15 before to 7 before and online has never

R been after the due date
Like
Reply
Gerald ********
ORIGINAL POSTER
@Graham *****
I think I read the wrong information as I just read it again on the website, I do state 15 days before and up to 7 days after but I think this is in-person, when I clicked to link for online report it does as you say only say 15 days in advance. Noted for next time. It didn't cost anything to do it in the office but cost me 1500thb as it's right next to the fresh fish market and we came home with lots of crab,shrimp and squid.
Like
Reply
Reply to
Gerald ********
Reply
Tim *********
Funny enough I just had the same, from Jomtien. It's my first 90-day report since returning from a long weekend in Penang. As usual I did it on-line. They rejected it because my first one after returning has to be in person.
Like
Reply
Gerald ********
ORIGINAL POSTER
@Tim ********
just been to IMMIGRATION office and the lady said can only do it online from 15 days before and not at all after the due date, that's different from what it says online
Like
Reply
Graham ******
@Gerald *******
No it is not
*******************************************************
Like
Reply
Tim *********
@Gerald *******
oh that is different from what it says! Mine is actually due on 28 December, 12 days from now, but with holidays coming I decided to do it early. I'll just pop to Jomtien later this week (NOT FRIDAY!) Plus the email specifically said its because it is my first 90 day report since last arriving in Thailand
Like
Reply
Gerald ********
ORIGINAL POSTER
@Tim ********
Yes first 90 report is in person the next ones are online if it works for you.
Like
Reply
Reply to
Gerald ********
Reply
Ron ******
I can only suggest you have obviously/maybe entered incorrect information? I have just done my 90 day online after being out of the country (did have a re-entry on my visa) and changing address since my return , being assured and have photos that my new TM 30 has been done. My previous online applications were accepted so this could be interesting! My agent only charges 100 baht for 90 day reporting so if I have a problem I'll be straight down their office.
Like
Reply
Bob **********
Go to immigration
Like
Reply
Gerald ********
ORIGINAL POSTER
@Bob *********
Thanks thats what ive been told to do by THEM
Like
Reply
Reply to
Gerald ********
Reply
Paula *********
Been here 3 years, only ever worked twice with online check-in, it's a joke.
Like
Reply
Pygo ********
Make the rules up as they go T I T...
Like
Reply
Kevin *********
I just submitted mine about 5 days ago, which was 10 days before it was due. It came back rejected. I also submitted it again a day later to have the same thing happen. I just tried to submit it a third time, but haven't heard anything yet. A friend of mine had the same thing happen to him about a month ago. I never had so much trouble before. What the hell is going on?
Like
Reply
Stephen *******
Like
Reply
Reply to
Stephen *******
Reply
Jim ********
On-line is very hit and miss, which is why I always do it by mail 14 days before due date. Never failed me once
Like
Reply
Peter *********
Always do14days before due date not any issues then
Like
Reply
Gerald ********
ORIGINAL POSTER
@Peter ********
I tried it on the 6th and it came up with something reference not due yet do you still want to send it, not sure exactly the wording, so I waited till after the 9th. Just been on there website and it says 15 days before or and 7 days after
Like
Reply
Peter *********
@Gerald *******
yes too late for online
Like
Reply
Gerald ********
ORIGINAL POSTER
Like
Reply
Peter *********
Like
Reply
Gerald ********
ORIGINAL POSTER
@Peter ********
But online says up to 7 days after
Like
Reply
Reply to
Gerald ********
Reply
Andrew ***********
@Gerald *******
my guess is you did it to late online, thus the rejection. You will need to go in person and report.
Like
Reply
Reply to
Andrew ***********
Reply
Charles ********
Following...
Like
Reply
Graham ******
Did you report within 7 days of the due date as the rules have changed and online reporting must be done before the final 7 days.
Like
Reply
Gerald ********
ORIGINAL POSTER
Like
Reply
Gerald ********
ORIGINAL POSTER
@Graham *****
No I did it yesterday 13th when I tried to do it on the 7th it came up on there site something like not ready or not sue yet, but paperwork say report on the 9th Dec
Like
Reply
Reply to
Gerald ********
Reply
John ********
Have you been on holiday since the last 90 day
Like
Reply
Gerald ********
ORIGINAL POSTER
@John *******
No, and just looked at my paperwork from them says report again on the 9th Dec
Like
Reply
John **********
@Gerald *******
some offices now only allow you to report online from 14 days before the due date to 7 days before the due date. None of them will allow you to report online after the due date. You'll need to go in person again
Like
Reply
Willem ****
@Gerald *******
Thats why. From 9 december you can only do it in person untill 15th.
Like
Reply
Reply to
Willem ****
Reply
Willem ****
@John *******
Also that not need to be a holiday.
Like
Reply
John ********
@Willem ***
some immigration office will need it done it will all depend on the office, ring them on Monday morning
Like
Reply
Reply to
John ********
Reply
Willem ****
@John *******
You probably mean had left the country and came back. Not needing to be a holiday.
Like
Reply
Tore *********
@Willem ***
indeed. Not even leaving the country. A TM 30 change would probably do it
Like
Reply
John ********
@Willem ***
no even if you have been away in Thailand
Like
Reply
Reply to
John ********
Reply
Sunny ***********
First time you have to walk in the immigration office after that you can do online
Like
Reply
Gerald ********
ORIGINAL POSTER
@Sunny **********
I've done an in-person report after 90 days this is the first online report
Like
Reply
Reply to
Gerald ********
Reply
Thai Visa Advice and Everything Else
... members · 60% approval rate
The Thai Visa Advice And Everything Else group allows for a broad range of discussions on life in Thailand, beyond just visa inquiries.
Join the Group
Thai Visa Advice and Everything Else
View the Conversation
Thai Visa Advice and Everything Else
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.