What should I do if my online 90-day report in Thailand keeps getting rejected?

Dec 10, 2024
a month ago
Dmb *******
ORIGINAL POSTER
Anyone else had this problem?

I have done my 90 days reports on line for the last few years no problem, went to do it on the 6th when it was due and it was rejected, I tried again the next day and was rejected again???

No idea why???

Anybody else had this issue? And how to fix it?
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TLDR : Answer Summary
The user experienced repeated rejection of their online 90 days report submissions, despite successfully reporting in previous years. Other users in the comments provide insights, suggesting potential reasons such as the need to submit between 15 to 7 days before the due date, while one user notes that the first report after entering Thailand must be done in person. The conversation highlights changes in the reporting process and the frustration of dealing with tech-related issues in immigration.
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Martyn ***********
I did one recently and was rejected.. Said.. 'first one after entering the kingdom must be done in person'... Fine, but I've been here 9 years and never left? I resubmitted the next day and it was approved...

Didn't they say last year it was being updated or improved with more computerised?
Dmb *******
ORIGINAL POSTER
@Martyn **********
exactly mate
Tony ********
@Dmb ******
It actually states it in English on the site as you enter the web page.
Dmb *******
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Dmb *******
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Dmb *******
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@Tony *******
states what??
Dmb *******
ORIGINAL POSTER
No I have never done it 7 days before in the past and never had an issue befoe
Lynnette *******
@Dmb ******
looks like it now needs done 15 to 7 days before.
Dmb *******
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@Lynnette ******
wow maybe that is the case, would have been nice for them 2 infrom of the new rules
Brandon ************
@Dmb ******
the "inform" is a sign at the immigration office
Dmb *******
ORIGINAL POSTER
Brandon ************
@Dmb ******
there is a sign at the immigration office with this information. That is how they informed people.
Dmb *******
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@Brandon ***********
yes amazing so how dose that help people that

1. Maybe don't have an immigration office where they live?

2. And why would anybody randomly walk into an immigration office of they have no business to conduct there

What a pointless comment you made
Brandon ************
@Dmb ******
you said they didn't inform anyone. I told you that they did, in fact, inform people. Also they have been putting in the rejection notice online the same message about when you can apply.
Lynnette *******
@Dmb ******
I guess as things often change they expect people to check. But you'd not know.
Graham ******
You can only report online now from day 15 to day 7 before, did you leave it until the last 7 days?
Dmb *******
ORIGINAL POSTER
If it was visible I wouldn't be asking the question would i
Dmb *******
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@Graham *****
yes I always did it on or 1 day before the due date and never had a problem
Graham ******
@Dmb ******
that's your problem then
Dmb *******
ORIGINAL POSTER
@Graham *****
great thanks for your amazing comment
Adam ******
@Dmb ******
It does say on the page somewhere what the online window is. Definitely not down to the day before though. Perhaps you just got lucky.
Dmb *******
ORIGINAL POSTER
@Adam *****
"somewhere"????? Then show me don't just spout off without factual evidence
Neil *******
@Dmb ******
find it yourself rather than attacking the poster
Adam ******
@Dmb ******
Obviously been updated since I last looked at it. It used to show a 'not before' date and a 'not after' date.
Adam ******
@Dmb ******
The online reporting window appears to have been updated now to 15 days before to 7 days after!
Dmb *******
ORIGINAL POSTER
Dmb *******
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Dmb *******
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@Adam *****
ok so why then I did it on my "due" date and the next 3 days after is it still being rejected??? You advice is wrong? Shoe ne where it says this information??
Stuart ***********
Did you do it 7 days before the due date?
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