What should my Thai wife do if her ThaiPass application has not been processed after 48 hours?

May 17, 2022
3 years ago
Jo **********
ORIGINAL POSTER
My wife who is Thai applied for ThaiPass to return to her own country has not heard anything in over 48 hrs. It’s her country and home. She got an email instantly saying it was submitted successfully. And yet still nothing! A few people have mentioned an email address or a phone number you can call, if anyone has that could you please send me.
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TLDR : Answer Summary
A user expresses frustration over their Thai wife's delayed ThaiPass application, which hasn't been processed in over 48 hours despite receiving an instant email confirmation of submission. They seek assistance in finding contact details for support. Comments from other users provide various suggestions, including checking the application online, considering recent public holidays, and sharing email contacts for Thailand Pass inquiries. Some users report faster processing times, while others advise checking spam folders or the system status directly.
Alan **********
I applied for a Thai pass yesterday, I have a flight Tuesday from the Uk, im no longer confident after reading some comments lol
Jo **********
ORIGINAL POSTER
she checked the approval in the system it was approved but never got an email
Alan **********
@Jo *********
how do you check if it’s on the system?
Jim ********
Check your spam folder
Brian ********
Email for Thailand Pass

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Luciano ***********
Alain ***********
I applied yesterday for a flight next Saturday. Had the 3 qr codes ready. All smooth. Got an instant confirmation AND the Thai pass a few seconds later.

Tbh it's also the 4th time since December so I knew the drill
Brett **********
Also, remember if it needed any human checking it was Buddha's birthday Sunday so government offices closed Friday and Monday
Brett **********
Check junk mail filter
Corrine ******
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Did the Thailand Pass with my friend who is coming next week. It was approved within 12 hours. We used the above step-by-step as reference and it was very useful. The most tedious page was on vaccination. She had to scan the same QR code three times as she already had three shots. Other than that, the rest was quite okay. There are a lot of photos to take and attach so it is better to do it in the day.
Ben *********
Confusing process.
Kevin **********
@Ben ********
what's so confusing about it? The only people who are confused are the computer illiterate that can't save and send a file
Haydn *******
Check your application online. Even tho you got an email confirmation the system can do strange things. I had same as you yet when I checked my application was not there and I had to reapply immediately. 🤞🤞
Paul *******
@Haydn ******
i had similar problems with my Thai wifes Thai pass. Mine wad processed overnight and hers appeared in a junk mail box.
Steve *****
I heard they are talking about removing TP requirements for Thai nationals.
Paul *******
They should remove the pass for everyone at the same time. Nothing has been confirmed about when or even if the TP will be removed. It probably will be scrapped in the relatively near future, but let's see what they decide on Friday.
Johnny ******
@Steve ****
I hope so, I'm Thai and plan to leave/return to Thailand in a couple of months.
Jo **********
ORIGINAL POSTER
@Steve ****
yes next month
Bim *******
This may help
Jo **********
ORIGINAL POSTER
@Bim ******
thank you that’s exactly what I wanted 🙏🙏🙏
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