What to do if you haven't received your Thailand Pass before departure?

The user expresses concern about not receiving their Thailand Pass for a flight to Thailand, despite using an agency for their application. With only five days left before departure, they are frustrated by the agency's communication and the lack of response from the Thailand Pass government site. Comments include suggestions to contact alternative services for expediting the pass, questions about the user's application process, and warnings that the agency may not have submitted the necessary documents.